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Customer Ratings & Reviews

$70.49

Customer reviews

Rating 4.7 out of 5 stars with 34942 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 34,942 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an original that died. Little more comfortable than the one it replaced and so far has been working fine. One thing I will say (and thus the reason I dinged it a star) is that it seems like it goes through the batteries faster than the old one did. We still have gotten a pretty decent bit of use out of it, but it's enough to be noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Open Box is good alternative to new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality as advertised for an open box. Came with original box and unused batteries. Love the purple color too. Shipping was fast.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller............ Good grip... Great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great looking controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newer better looking controller works great and interacts with the system as expected

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    its blue

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome color and feel. use this for playing console games on pc.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 5 out of 5 stars

    Yea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, durable and the grip on it feels good when holding it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to know you appreciate the durable design and improved grip textures we've built into your new Xbox Series X/S Controller! It's truly an optimized design, capable of supporting all of our players' favorite next-generation features. We're excited to know it feels comfortable in your hands! Thank you for sharing your take with us. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Would Buy Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loved his new controller! It was in excellent condition and sleek. So glad Best Buy has the Open Box option for extra savings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Working so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working properly. Hopefully it will have better longevity than every other Microsoft controller.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 5 out of 5 stars

    Blue Grip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has nice textured grip. Original Xbox quality. It pairs smooth with my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confusef

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing. Service desk didn’t explain much. Was able to get a new one. Cashier also didn’t say much. Paid $3 something and didn’t get printed receipt.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, quality feels great and durable. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, great design and very durable. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    The feel of Elite without the paddles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. The clear trigger sold me. If they lit up it'd be better but this controller is sick! Has a great feel to it and the grip are exactly the same as the elite 2. I will be using this as a main controller when not using my elite.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved this version of the control he has all his items in his room white and went well with the aesthetic of his game room.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    XboxController

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific look and feel. Best controller in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Feel and Love the color of this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great controller with an easy-to-use buttons

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Magnificent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Color. Outstanding Feel. Outstanding Precision. Truly Remarkable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words! We're thrilled to hear you are loving your new Xbox Series X/S Controller, and that you like the new Pulse Red colorway! Thank you for taking a few minutes to share your experience with us. Whether due to its precision, or simply the comfortable feel, we're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my four year old and is still in great condition

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying these xbox controlers, I always get insurance on them and have bought so many!

    I would recommend this to a friend