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Customer Ratings & Reviews

$70.49

Customer reviews

Rating 4.7 out of 5 stars with 34987 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 34,987 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST BUY for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller made my boy happy. Cant go wrong with Best Buy or being a Best Buy total rewards member.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for PC Titles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this specifically to play single player PC games. I don't own an xbox. Wireless connection works great for me. There are some times when the bluetooth drops. Not sure if that's an issue on my end or the controller though. I'm a PS controller fan, so wasn't super keen on getting this, but it works just fine and I got over it eventually. Bummer it doesn't have rechargeable battery for the price though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad to hear you are enjoying the Xbox Series S/X Controller and its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    new controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the color of the controller and the sleek feel it has. I would definitely choose this color over the others

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say the color is amazing and it is compatible with all Xbox consoles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the Pulse Red colorway of your new Xbox Series X/S Controller! It truly does add a pop of color to your setup. Whether it simply be the aesthetic appeal, or the optimized user interface and in-game control it offers, we're thrilled you are enjoying your time with your new interface. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it look cool, but works well. Highly recommend if you need another controller. BB has a sale or did have and great price

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice remote

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I wish it was all blue but other than that its a xbox remote, I can tell that my console original remote feels better by the buttons and quality of platic vs this one , but I believe this is a company wide quality change.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Review controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and the color is cool too have it still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft's Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller -- small but substantial improvements over the Xbox One controller make a drastic difference. Longer battery life, a responsive hybrid D-pad, and the Share button smoothen the gaming experience more than ever before. Highly recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michael,

      We are happy to hear that you would recommend the Xbox Series X/S Controller. We hope you continue to enjoy the battery life and design. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Red Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few white controllers, but this red one stands out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this remote. Fast shipping and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly versatile controller that works great across multiple platforms, including Android (via both Bluetooth as well as the included USB-C cable, which you don't even need batteries to operate), Windows, and of course Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Nice Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller so far i really loved this controller when i first saw it and also glad i purchsed it open box and came in almost brand new 100% would recommend this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Just provided my son with an extra controller for his Xbox. We also bought the charging station for it and that has been a game changer when it comes to batteries.. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers are the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace an xbox 360 controller that I have been using with my gaming PC for years. This was super easy to setup over bluetooth, and it has worked flawlessly for me everytime I have used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color scheme and price was great!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my nephew for Christmas present and he enjoys his new controller, and his rechargeable batteries for it. He would recommend buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Favorite Controller!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the color purple, so when i saw this controller i was extremely excited to buy it! I use it every day

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great new color!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is beautiful! If you're looking for a new controller, you cant go wrong with this color, It looks even better in person!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller with amazing price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bold black style with under side grips and grips around the joy sticks it really helps for my games when im sweating lol

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    New Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Xbox controller since my last one had a little lag on the Joystick. The exchange process was extremely simple and quick. I would 100% recommend that you purchase the additional coverage when purchasing electronics from Best Buy, you will not regret it.

    I would recommend this to a friend