Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, Windows Devices - Robot White.
  • The text on the image reads: "Xbox Wireless Controller - Robot White."
  • Modernized Design: Sculpted surfaces and refined geometry for enhanced comfort and effortless control during gameplay.
  • Stay on Target: Xbox Wireless and Bluetooth Technology Textured Grip on the Triggers, Bumpers, and Back Case. Dedicated Share Button. 3.5mm Audio Headset Jack.
  • Custom Mapping Customize button mappings with the Xbox Accessories app. RB B X Y A B
  • Easily pair and switch between devices including Series XIS, Windows PC, iOS, and Android. Game Farther - hn I - - 1 ee - - - I I | : : - ! - n - : I : | | - - - : I - - I - | - - - | - I - - - ee : ee | 1 - - - - - - | | - STRINIS ee : - Pus : - - I - : : ee . + A B | - : e | : I : - ee I I I - | I | I | - I

Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Robot White

Model:
EP2-29919/QAS-00001/QAS-00007
SKU:
12009381
Highly rated by customers for:
$54.99
Save $10
The comparable value is $64.99

Customer reviews

Rating 4.7 out of 5 stars with 35061 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's overall performance, appealing color, comfortable grip, and excellent design, along with its ease of use, impressive compatibility, and seamless connectivity at a great price. However, some users have expressed concerns regarding stick drift and unsatisfactory battery life. Additionally, minor issues such as button sticking and the size being too small for some were noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 471 Showing 9,401-9,420 of 35,062 reviews
  • Pros mentioned:
    Grip

    Add a little magic to your life.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the aesthetic of this controller. I also love the way the grip feels. It's a beautiful controller and well worth the buy.

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Stellar Shift Special Edition

    I would recommend this to a friend

  • Great item.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for your XBOX gaming. I like the red color and white underneath. Item has awesome and fast response and with a rechargeable battery it will hold a charge for a very long time of gaming multiple days. Best but will price match

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Pulse Red

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great controller.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers Are the best. But. from Best Buy During Thanksgiving sale. Could not be happier. Holiday return Policy is excellent. I didn't have to return. I'm enjoying it.

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Pulse Red

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes alot of abuse and keeps going. It can handle drops.

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Gf loved it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gf was using a wired controller and now is in love with this wireless one. Works perfect great design

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Dream Vapor Special Edition

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Xbox controler

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good price, long lasting product. Recommend 100%

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

    I would recommend this to a friend

  • Good controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, the controller looks fantastic, and feels great

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Deep Pink

    I would recommend this to a friend

  • Good Product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good old reliable. Doesn’t get better then a real Xbox controller.

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Robot White

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Xbox one controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 10 year old son’s birthday. He absolutely lost it when he opened and seen the color layout.

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Stellar Shift Special Edition

    I would recommend this to a friend

  • Best Gaming Accessory

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for anyone looking at a budget friendly option.

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for my laptop gaming which is windows and easy to carry anywhere. Feels like i am carrying my own xbox basically

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Pulse Red

    I would recommend this to a friend

  • Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like going to Best Buy. Sometimes their sale prices are really good especially on TVs and other Electronics

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

    I would recommend this to a friend

  • Awesome controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller functions well and the color scheme looks great.

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    We love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Good remote still works fine after a year

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

    I would recommend this to a friend

  • game controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good controller and is easy to hold and operate. Well worth it. Great color and good size. The shape reduces stress on your hands and makes you feel like you control the entire game and you are the boss

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Shock Blue

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Perfect controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller. Looks great, feels great, plays great!

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Stellar Shift Special Edition

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Great feel and grip

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Xbox remote that needed replacing and ordered this one for pickup at my local BestBuy store. As soon as I opened the box and held it, I loved the feel and texture of it. Works just like it should and connected easily to my laptop.

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

    I would recommend this to a friend
  • Pros mentioned:
    Color

    I love this color

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always has color controllers in stock I love this color hoping to find a star field controller wish they would carry More variety

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Deep Pink

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Xbox Controller - What you expect is what you get.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Works as expected. I like the color for separating which account is connected to it when using multiple controllers. Bought on-sale which made this a great buy.

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Pulse Red

    I would recommend this to a friend

  • button, bumper, stick problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a bit; right bumper button failed after one week. I have had many of these that wind up having left or right stick issues as well. I do not recommend this controller.

    This review is from Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Carbon Black

    No, I would not recommend this to a friend
Page 471, Showing 9,401-9,420 of 35,062 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.