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Customer reviews

Rating 4.7 out of 5 stars with 4460 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,460 reviews
  • Rated 5 out of 5 stars

    Used for my PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller/needed it for my PC to play a few steam games. It instantly connected and feels great to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but battery flaws

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used an Xbox controller since the 360 era, and I bought it for my PC to play Xbox games. It feels really good in my hands. Its light weight even with batteries in it, the buttons don't feel as stiff as the old 360 one, and even the d-pad feels natural despite its weird design. One complaint I do have is that the share, options, and clip button feel a little to small to use, or just not in the right position for functionality. Also I don't see a way to add recharable battery packs in the back which is a shame because that was a nice, connivant feature of the 360 controllers of old. Example, When I needed to turn of the 360 controller quickly, all I needed to was unhook the battery pack and it was done. Now, I have to open the back up and detach a battery to shut it off or wait for it to shut off on it own which wastes battery life. Thankfully mine is wired to my PC but for wireless players this could be a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Works for Xbox and PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so its hard to see the picture but there is bumps for added grip on the back and triggers. Its actually nice feeling. It works on PC too, I played Division 2 with it. BYB: this is the basic Xbox series X controller not a programable one with back buttons and stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller!! I switch batteries maybe once’s a month, it’s super easy to connect to your device and once you connect it once it will automatically connect to it. Overhaul I 100% recommend this product!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller! I always like the white version more than any other color. This controller feels nice and sturdy. It's a great asset to have since many games on pc have the preset configurations for an xbox controller. This controller requires two AA batteries; which is nice because you can change the battery at any time. Other controller, which has an unremovable built-in lithium battery has a much shorter lifespan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Had no issues and connects easily to the PC as well.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice controller, couple typical mistakes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, good weight, nice texture to the grip parts. Sad that it comes with AA by default, and sad that I need to unplug my entire XBOX every few weeks to get it to resync, but I think that's an XBOX problem since it also affects the controller that came with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised and plays out well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to hold and better than the previous generation controller. It has a finer quality feeling compared to the Xbox One Series controller than felt very cheap and plasticky in comparison. The button have a much softer click than the louder clacking the older versions do. The controls are very responsive with virtually no lag input despite being wireless and works flawlessly with my PC using Bluetooth, though the wireless adapter might be ideal if you're connected to multiple bluetooth devices and/or using more than one controller as the bluetooth devices sometimes interfere with each other.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works as it should. Quality replacement part

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 5 out of 5 stars

    Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better version of the original . I use it with my Xbox One X with no issues. The share button even works. The grip is nice. The battery compartment is different.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my son. It is a great controller and the quality appears good. It is a little smaller and it’s a little easier to handle.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be a part of your family's next-generation gaming setup, and thrilled you have found your new Xbox Series X/S Controller to be a good fit. Whether it be the improved build quality, optimized user interface, or simply the comfortable grip textures, we're excited to know you are enjoying your experience. Thank you for taking a few minutes from your day to share your story with us! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Remote for all the Xbox Series!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must have for my game-loving son! The color is nice and the fact t hat it works across the board on ALL Xbox's including the two new series is a plus!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s OK…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat disappointed with the Xbox controller. It’s been years since I’ve used one, and was expecting better quality. The base controller does not come with a rechargeable battery pack. You have to spend another $20-$30 if you don’t want to keep buying AA batteries. Come on Microsoft… Sony Dual Shock controllers all come with rechargeable barriers built in… At $60 I would expect this controller to be rechargeable. The A-B-X-Y buttons felt cheap and were not enjoyable to use. They were hard to press, kinda sticky, and overall just not a great experience. Triggers, bumpers, and sticks were fine enough. No complaints. Connecting to my Windows 11 desktop was a breeze and made playing certain games on PC way more enjoyable. Controller is customizable if you use the Xbox app on your PC. If you don’t mind spending $60 for a mediocre controller experience with no rechargeable batteries then this is the one for you. Otherwise, you might be better off going with a third party controller or upgrading to the Elite controller. I ended up returning it and getting an Elite controller instead.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale. Recommend if you own the old system as well as I do. Comfortable in the hands and the new texture gives you better grip of the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Feels and plays good. Not bad for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great-feeling controller for the next gen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get an Xbox controller for my new PC, and decided to wait until the Series X version came out. I previously had a PS4 and was briefly using the dualshock. This controller feels great in my hands, and I love the matte, grip-texture on the back - helps a lot with sweaty palms. Joysticks and buttons feel good, everything feels like it has the "right" characteristic. My only complaint is that the share button has no function on PC, and can't be mapped to take a screenshot or video. I feel like this can be added in later, and doesn't affect Xbox naturally, so no bump in score.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace my current broken controller. Hopefully this one will last just as long if not longer than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    New controllers work fine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get new controllers for my kid's Xbox One that is 6 or 7 years old. This seem to be doing the trick. Nice to have different colors now too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller for the 2nd grandchild

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an XBox for my 2 grandchildren for Christmas. Needed a second controller for child #2

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Controller Great Grip Good fluid movement on all of the buttons and joysticks

    I would recommend this to a friend