Customer Ratings & Reviews

Good functionality. Works good. Good weight. Good price.

Very nice quality controller. Plastic feels nice and is very durable, sticks are sturdy, buttons are somwhere between soft and clicky. It's great.

I needed a second controller for my Xbox Series X and decided to go with an open box model. It looked brand new, had all packaging and extras and worked fine out of the box. I’m more than happy with my purchase.

This is a really good controller for my Xbox. Just as the ones that come from the Xbox

This control feels really good and looks good too. It you see this controller in person you know that it had a beautiful texture and the black is just insanely beautiful.

My old one buttons wore out. Had 3 of the same one and never had problems.

The updated keypad is very nice in fighting games. The controller comes with an updated texture that gives it a nice grip but not to where your hands sweat. Not used to the share button yet, but I'm sure it's great too. Bluetooth let's you use it on PC without an adapter if your equipped with bluetooth

This is a great joystick to play with I’m not having any problems with it I would recommend this to anybody who need to get a great joystick.

It is functional and responsive, but feels a little lightweight (perhaps a little lighter than the Xbox 360 controllers). Was expecting it to be more solid. Using it with a Surface Pro 8 i7/16gb and Xbox Game Pass for cloud gaming. Pairs quickly but drops and reconnects quite often during game play - not good in the heat of the battle. I started using a USB-C to USB-C cable to connect it to the Surface and its now stable.

There are definitely some great xbox controllers for a cheaper but in my opinion none of them are as good as xbox brand controllers without out getting to the pro-series. Also the wife loves the color.

Don't leave the store without it! This controller is beautiful and just simply elevates the game experience for me! Held up and has not broken down like the controller that came with my XBox.

This doesn't have the features of the PS5 controller, but overall I like it better. The offset joysticks are preferable and the battery life is far and away superior to the PS5 controller. And you can't beat the look of the Shock Blue.

Controller is nice however I bought it to play PC games wirelessly and it won't work unless I connect it with a wire. Tried all the settings and updates. I researched it online and it seems to be a problem some people are having. I'm giving it four stars because a Microsoft product should work out of the box with Microsoft Windows. When it is connected by wire it works flawlessly. Over all build and quality are excellent. Just dissapointed that the wireless function is hit or miss.

I love the color and it's my go to controller, I've had great experiences with these!

It works great. I’m happy with the quality and how long its lasting

Although this is considered a base model, my son has no complaints.

very convenient especially in combination with the original battery

It was exactly what i wanted came very quickly on time for Christmas.

I purchased this for my boyfriend and he likes it. Exactly what he wanted!

Best Buy has always been a go to place for my needs, Xbox, Desktop, laptops and tablets, I have always found great service and everything that I need. I have purchased all the items i need for my 2 xbox series S. they have always had what I want for my Gaming. at 61 I don't play around with any other place to get the XBOX controls or what ever I need.