Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.
This summary was generated by AI based on customer reviews.
Great controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Xbox controller! My son loves it. Works well.
I would recommend this to a friend- Pros mentioned:Grip
Sticky Left Trigger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller worked great until the left trigger started to stick. I have had the controller for a little more than one month and only played with it for about a week before the left trigger began to stick. I play FPS games a lot and I do not press the triggers hard. If this had not happened I would be giving the controller a 5/5. I much prefer the size and grip of the new series X controller over the previous Xbox one version. Will try to get the controller replaced. Hope not to have difficulty with customer service.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue with the left trigger on your Xbox wireless controller. If you haven't done so already, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Color
Controller Xbox.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it’s Xbox. Always good. Great color in person.
I would recommend this to a friend For the price not to bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its solidly built the thumb sticks feal good and not clunky and it fits nicely in my smallish hands
I would recommend this to a friend- Pros mentioned:Overall performance
Good Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement for a worn out controller. Worked fine with no issues,
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Whether to add a flashy, new component to your home setup, or simply to replace an outdated interface, we're glad you've been pleased with the purchase of your new Xbox Series X/S Controller. We're happy to hear you're enjoying its reliable performance! Thank you for sharing your experience with the community. We appreciate it, and are excited to be a part of your next-generation gaming sessions!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Amazing quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an extra controller for my Xbox Series X, and it is indeed a good controller.
I would recommend this to a friend Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this controller. This controller is very comfortable. I am very happy with this product.
I would recommend this to a friend- Pros mentioned:Feel, Overall performance
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is very high quality. It has a rubberized feel to it so there is going to be no slipping. The buttons feel very nice and are very responsive. Over all i think it is a great product
I would recommend this to a friend - Pros mentioned:Overall performance
Does what a controller should do.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what is expected. Decent price break as part of bundle at launch. Can’t complain.
I would recommend this to a friend - Cons mentioned:Stick drift
Failed due to major drift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one failed in 4 months. Luckily I had the extra warranty and bestbuy replaced without any trouble. Drift was the problem.
I would recommend this to a friend - Pros mentioned:Overall performance
great controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband and really enjoys using this while playing games.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to know your husband is enjoying this time with his new Xbox Series X/S Controller! Whether simply controller your system, or wielding in-game powers and abilities, we've designed your new interface to support all of our users. We're thrilled you have found it to suit your needs! Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate your feedback!
Happy Gaming,
Brad - Xbox Customer Care
Hefty and good connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It connects well via cable and bluetooth and the built is quite hefty
I would recommend this to a friend- Pros mentioned:Color
49ers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joy sticks move nice and easy love the colors for my 49ers
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift for my son. Thought he’d like to add to his collection.
I would recommend this to a friend Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly the same as the one that comes with the series x. Great build quality and feel.
I would recommend this to a friend- Pros mentioned:Color
Xbox series S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote. Love the color and will probably get another one to match.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you love the performance and aesthetics of your new Xbox Series X/S Controller so much you'd purchase a second device! We're proud of the package we've put together in your new interface, and are thrilled you've found it suits your needs as a modern gamer. Thank you for sharing your feedback! We're glad you're pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
Feels no different
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and feels just like the regular controller. Internals are kind of boring due to all the alu plates but none the less awesome
I would recommend this to a friendGifting Aunt!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned one gift, just to replace it with this one. I was told, my nephew is really excited to see it he’s getting this. #Gamers
I would recommend this to a friend- Pros mentioned:Grip
Good controller for smaller hands
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller! Feels good for smaller hands and has good grip so you don’t cramp up.
I would recommend this to a friend - Pros mentioned:Overall performance
Familiar but improved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality controller made by Microsoft. I like the new weight, and ergonomic grips.
I would recommend this to a friend