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Customer reviews

Rating 4.7 out of 5 stars with 34704 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1085 Showing 21,681-21,700 of 34,703 reviews
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love Best Buy!!!! Service it’s great all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for all your gaming needs, would recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear the elevated user experience hosted by your new Xbox Series X/S Controller has earned us your recommendation! Its reliable performance is a beneficial addition to any home setup, and we're thrilled you've found it suits your needs as a modern gamer. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color controller works excellent my kid loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, only color they had in stock was blue, but it grew on me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller. Love the new design. The connection works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I have ever held. It just works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking control to add to the collection. Open box great price .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX controller with re-chargables

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well responsive. I use rechargeable and they last shorter so I have 6 batteries to swap out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Xbox controller because it last longer than other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color. Pairs easily with the console. Excellent packaging.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ease-of-use and quick pairing ability of your new Xbox Series X/S Controller is a real benefit. We're excited to hear you love the Shock Blue colorway as well! It's our favorite too. Thank you for taking a few minutes to share your thoughts with the community. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great has a good feel to it when I’m playing long term

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Duke,

      Thank you for taking some time to share your experience with us! We design all of our products with those long gaming sessions in mind, and build comfortable features into each one of our controllers. We're excited to hear you've noticed, and that you're truly enjoying your time with your new Xbox Series X/S Controller. Glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works and connects with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New series

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new controllers are awesome! I’m going to buy in multiple colors!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      There's nothing quite like completing a collection, and we're excited for you to add the Shock Blue and Pulse Red colorways to your setup! Thank you for taking a few minutes to share your experience with us, we really appreciate your feedback. We're thrilled you love your new Xbox Series X/S Controller so much you want to upgrade in every color. We're glad it was a good investment for you, and that you're enjoying the next-generation experience it provides.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the updated feel and the screen recording button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked for the 3 months that we have been using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller as a gift, I have to notice the box is pretty big.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift at great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple they do what they’re supposed to do. No issues so far and my boys love them and love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller , love the blue color , will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new controller feeling. It is a texture grip and new share Button

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dad’s gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift I have bought my husband in years! He bought our son one too

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The gift that keeps on giving! Thank you for sharing your story with us, we really appreciate your feedback. We couldn't be happier to hear that the new generation of gamers has the support of their family, and can even play together! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft