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Customer Ratings & Reviews

$75.99

Customer reviews

Rating 4.7 out of 5 stars with 34978 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1089 Showing 21,761-21,780 of 34,974 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great eye catching controller! Looks amazing next to the pulse red

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've paired both the Pulse Red and Shock Blue colorways! Those are our favorite color options as well, and we're thrilled they are fitting your aesthetic. Thank you for sharing your thoughts with the community, we appreciate your insight. Whether it be simply the color, or the performance to back it up, we're happy to know you are pleased with your new Xbox Series X/S Controller.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Compatible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous controllers all had drift. We are hoping this one lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox series controller which is slightly different than Xbox one controllers. So rechargeable battery that come with the charging docks aren’t doing to fit with their open back cover. Buy new ones that will work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful control. Fun color. Easy to use. Son loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Working as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is working as expected and is a very pretty blue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daisy,

      We're happy you love the Shock Blue colorway of your new Xbox Series X/S Controller! It's our favorite too, and we couldn't be more excited to be a valued addition to your home gaming setup. We're thrilled you are enjoying your time with your new device! Thank you for sharing your thoughts with us, we appreciate it. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and BB got it here on time! Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prefer the classic original Xbox One controllers.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the original big first Xbox One console, the original controllers. Better made and more durable last long time. Now this new Xbox controllers flimsier and don’t last even the Xbox elite controller don’t last had to send them to Microsoft to fix had warranties. But then problems started again and warranties had expired. Would recommend only if big sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's goin to be such a surprise for my son he has been asking for this

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a great gift for your son! And, the Pulse Red colorway is our favorite, excellent choice! Thank you for taking some time to share your story with us. We're excited for your son to enjoy the truly next-generation experience we built into your new Xbox Series X/S Controller, and know that he will love it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new controller feeling. It is a texture grip and new share Button

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Overpriced but good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microsoft series controller to replace my other faulty series controller plagued with drift. Overall, the Series controller is quite overpriced.. would I reccommend it? No, there are other cheaper options which get the job done, but if you like the sleek design and brand name, then get this I guess.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Xbox comtroller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i really review about these you get either stick drift from a new one right out of box or you get stick drift or button stick later they are not made to last forever and is not bestbuys fault they are made to break this is how money is made by buying more the controller its self is hand friendly and rests easy in hand i have had expensive ones but honestly they dont last much longer so overall i would say 3 star due to not long lasting every thing wears out over time but when you are limited what you can use when you cant play keyboard and mouse this is the other option

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the usb c connector and it’s feels nicer!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, only color they had in stock was blue, but it grew on me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the market, very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it. ❤ Fun with friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, so happy I chose it! Easy grip, so slip!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift ideas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift idea for my nephew has good variety of colors for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The best successor to the one controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels like the old one controller which is a strong point. Now the real issue for me is in stick flick tracking it doesn't track flick very well.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, love the color and style. grip is nice aswell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    classic but improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new and improved with same classic layout. durable and great for gameplay.

    I would recommend this to a friend