Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$75.99

Customer reviews

Rating 4.7 out of 5 stars with 34973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1219 Showing 24,361-24,380 of 34,973 reviews
  • Rated 4 out of 5 stars

    Happy Gamer!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he was very happy to receive it and it works well for him. No complaints thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Bs Rad Reviews

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this controler discounted because it was a return. It had issues and probably shouldn't have been resold. Then we find out when we returned it that the controller numbers didn't match the box numbers. So i wont be buying anymore discounted items from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid OEM performance. Not worth trying any other brand, they just don't hold up as long. Also, you can usually get a little discount if you're a total tech member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    x box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Controller for Xbox Series X, Xbox Series S, and Xbox One (Latest Model) - Carbon Black works as advertised

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this controller. Works well but joystick and frame material wear after some use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red XBOX Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX Controller works as decribed and great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sticks don't break after a week.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't know how many xbox controllers I went through. From the regular blk/wht, to the cyber punk one and elite 2. And I have to say, finally, this new one for next generation is the best. It lasted more than 2 months now and the sticks are still intact. The only annoying thing is the screenshot/share button in the middle. It's between the select and start button. I accidently press that button almost everytime. And it saves a screen shot or records. It's really annoying.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alex,

      Thanks for sharing your thoughts and feedback on your new Xbox wireless controller. We're glad that you're enjoying it for the most part and that it is performing well. We hope you have a lot of fun playing games with this controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice looking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love the controller colors but still will break down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong…

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like my kids are always wanting extra controls. Can’t go wrong with purchasing them straight through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    New controller Who’s this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Works as it should and such a cool vibrant color. Holds its charge for hours of gaming and fun!!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Worked great for a while

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on May 13, it’s now July 17. I have stick drift. And I’m not a heavy gamer and it was never handled roughly just sat on my desk as it’s my second controller. The one that came with the PS5 is still going strong. Now I have to figure out how to fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No drifting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and stopped the drifting that was occurring with old controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting to buy an extra controller and this one was perfect. I love the red.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    Another unsatisfied Xbox customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Xbox Elite Series 2 Controller I have returned b/c of either drifting, trigger switches not working on all three levels, or buttons broken. Very unhappy with the QC on this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clicky

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking controller and the buttons are clicky. My favorite out of the 5 different controllers I own for Xbox and PS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Paired easily with android and PC. Just hate the battery tipe. IDK why at this point MS still uses AA batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not built to last

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this controller just broke and it is just barely outside of the Microsoft warranty. I have never dropped it and it still looks great, but the controller turns off the second it is disconnected from a power cord and the A button often double clicks randomly when I press it a single time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Known stick drift issue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that they offer you stick-drift protection at checkout says everything. Known stick-drift issue, happens to every controller eventually. Absolute scam to have to keep buying these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife & she loves the color pattern on it how it’s unique and reminds her of the ocean. The extra grip feeling on the controller is convenient too!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great controller as usual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the shock blue. It has a very nice 2 tone finish. Wish the joysticks were white too.

    I would recommend this to a friend