Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.
This summary was generated by AI based on customer reviews.
Works as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an Xbox controller. No issues, no bells and whistles. It’s exactly what it says. Works with Xboxes and PCs and anything with bluetooth. Could probably pilot a submarine to the titanic.
No, I would not recommend this to a friend- Pros mentioned:Color
Video games
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 controllers for grandkids for Christmas. Each one has their own color.
I would recommend this to a friend GOOD VALUE CONTROLLER
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD CONTROLLER, GREAT FOR FPS GAMES LIKE CALL OF DUTY OR RAINBOW 6!!!! VERY SMOOTH
I would recommend this to a friend- Cons mentioned:Buttons
It works.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works, decent d-pad but the buttons are a bit mushy…
I would recommend this to a friend - Pros mentioned:Overall performance
XBOX Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller for my son. Love the new grip on sides! Good quality. Very happy with this purchase.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
A brand new Xbox wireless controller sounds like a great gift for your son. We're thrilled that he loves its comfortable grip and hope that he has a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Wonderful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful love to buy Xbox wireless controller from Best Buy.
I would recommend this to a friend 4.4 stars
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best remote yet. A little pricey but worth it. Bought it as a early Christmas present for a friend!
I would recommend this to a friend- Cons mentioned:Battery life
Super comfy, AA battery-powered, need dongle 4 PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable controller. This thing is so close to being perfect, except that it's not rechargeable, and uses regular AA batteries. Not sure why Xbox would go with regular batteries, but this was a huge let down. Tried to use on PC, and doesn't work on Fortnite....need to buy the xbox dongle to make it work. Ultimately decided to return.
I would recommend this to a friend - Pros mentioned:Grip, Overall performance
Worthwhile accessory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coming controller is high quality.The front part is a smooth satin while in the back it has been extra grip beading on the bumpers.Good quality control on it.
I would recommend this to a friend Makes a wonderful gift, until they return it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to a family member. Whilst checking my Best Buy CC purchases, I saw it had been returned in another city for store credit. Ungrateful jerk.
I would recommend this to a friend- Pros mentioned:Color
Nice controller but a little expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color and feel. I do think the price is a little expensive.
I would recommend this to a friend Its Ok.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth on this controller is finicky. It will disconnect and connect randomly even though I am sitting close to my computer that it is connected too. I took a USB-C cord to connect it to my computer to improve the connections. For a Microsoft product that is connecting to Microsoft's Windows, its a shame that it doesn't have a better connection.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue using your new Xbox controller when connected to Windows 10/11 PC. If you haven't done so already, we recommend making sure that its firmware has been updated and that the latest Windows service update is installed. For assistance, please go here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Good controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement controller for gaming. Does what it is supposed to do.
I would recommend this to a friend Must buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for pc easy set up great battery life
I would recommend this to a friend- Cons mentioned:Battery life
Xbox Controller Just Okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been through a few of these controllers now. Typically last around 2 years so I recommend getting the protection plan so you don’t have to keep buying new.
I would recommend this to a friend good controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son loves it. works great looks better, would absolutely recommend
I would recommend this to a friendA Good Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller! No issues, Packaged well, highly recommend.
I would recommend this to a friend- Pros mentioned:Color, Feel
Really nice controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this new xbox controller feels so nice in my hands and the color just looks way better in person. it almost feels like it makes me a better gamer.
I would recommend this to a friend - Pros mentioned:Grip
XBOX X Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connection from time to time but is a great controller. Grip is just right and d-pad directional is awesome.
I would recommend this to a friend good controller so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is a good controller which I got on sale fore a reasonable price. time will tell if it lasts a long time,
I would recommend this to a friend