Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$75.99

Customer reviews

Rating 4.7 out of 5 stars with 34979 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1244 Showing 24,861-24,880 of 34,974 reviews
  • Rated 5 out of 5 stars

    One size fits all

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing controls your gameplay. The feel is just the same as I remembered when I last played and Xbox which was the 360. The rumble works great. And the controller size is perfect for adults and child size hands. My 5yr old can use it too without any issue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Camilo,

      We're thrilled to hear you are enjoying your new Carbon Black Xbox Series X/S Controller! And, excited to hear you have brought the rest of the family on board! We're happy that your young one is finding the controller just as comfortable and usable as you are, and that you both are enjoying your time. Thank you for taking a few minutes to share your story with us, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the small upgrade they did hope they have some patches soon for some of the glitches with system having but the controllers are great! share button works flawlessly and new d pad is awesome. and now at 20.00 off to wish would have waited to get blue one till now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I remember when these used to be 49 dollars though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than anywhere else with original qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for games

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox controller, it works for playing video games on PC or Xbox, if these are your needs it’s great, if not, then it isn’t. Doesn’t come with rechargeable battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't choose any other controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Microsoft controller out there. Don't waste your money on cheaper alternatives, as this one connects seamlessly with either PC Bluetooth or your console.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Babys Got Back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cool colored and comfortable controller. The bag has a comfy textured grip which makes it nice to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY REVIEW

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im sure its a fine game controller. I don't play games much so it doesn't get used much. Sorry I wish I could do better reviews.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the older version

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ergonomics and feel to the controller. Only issue i have is that it will lose sync randomly.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great feels great works great. Could use a rechargeable battery, sold separately and a doc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great but disconnects when synced to PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's controller is very durable and feels amazing. I enjoyed it. However I play on PC and I usually use my Xbox controllers to sync it via bluetooth. But for some reason this new controller disconnects every 5 to 10 minutes. I returned it. Hopefully there's a patch update to where it doesn't disconnect from PC like the older model controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Omen,

      We're sorry that there was an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. To help avoid this problem in the future, please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Small hands friendly.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: It connects a lot quicker to my PC than the previous model. I have smaller hands so it fits better than the previous models. The lag when I use it wirelessly is minimal. The D Pad redesign is very aesthetically pleasing which brings me to my only con. The D Pad redesign makes games like Apex annoying for some reason it doesnt really recognize the button press most times when scrolling through the ping/supply menu.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Damaged box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good, but the box is somewhat dented, all ist ok but this is only problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. The redness feels like fire in my fingertips. Gaming has never felt so godlike. I am a god among men with this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast easy yo use and is very smooth it reacts the way it is suppsed a d is calibrated perfectly and priced just right

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good controller but the buttons started sticking after 2 months

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints and it does what it says as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best Triggers on a controller you'll ever see

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience the controller is very beautiful up close and handles pretty decently compared to a standard series X controller. My only issue is that the A button is feels a little loose (at least compared to the other buttons), however it could just be mine with this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller quality

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item. Comfortable. Accessible. Easy to maintain

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the stile a bit stiff in the bottom but very good

    I would recommend this to a friend