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Customer Ratings & Reviews

$75.99

Customer reviews

Rating 4.7 out of 5 stars with 35017 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1370 Showing 27,381-27,400 of 35,017 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as they always are no problems good and reliable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller but random disconnect/reconnect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is a significant upgrade from the original xbox one controller. However, the constant issues with the disconnect are a nuisance. IT does almost immediately reconnect, but now always.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox wireless controller for the most part, but sorry that there is an issue with disconnects. First, we recommend making sure that the controller's firmware is updated to the most recent version and that your console's software is likewise updated. If that doesn't help, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great controller to use for xbox and pc. Qould recommend it if u need an extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color scheme,and its bluetooth compatible for most phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson, absolutely loves his controller, says it’s a Best!!! says it moves very smoothly and allows him to get wherever he needs to go!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item. Needs new charging station.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, solid control. I just wished they kept the same charging station as we needed to buy a new charging station. Not sure what is the difference with previous models beyond that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped super fast. Was a gift for my boyfriend and he really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showpiece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just me but I’m not going to play with it that’s how nice it looks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WORKS!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire product, I was in need of a new controller and this one looks and feels great, the only issue if i had to nitpick is that this control isn't as cheap as the standard black controller but i get it. business is bushiness and someone has to make money on this awesomeness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller is great. Perfect condition and is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new s/x controller & plan to get a few more styles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice comfortable controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with my PC for gaming and it works great. Love the new D-Pad and triggers, but I have been having slight issues here and there with the Y button not always registering, which is kind of annoying, but other than that, it works fine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with us. We're excited to hear you are taking advantage of your new Xbox Series X/S Controller's cross-platform functionality! We're sorry to hear you've had an issue with button registration, and would like to offer some guidance. Below is a link to our collection of helpful resources, designed to assist our users in troubleshooting any issue they may be facing. Find all the info you need to correct the performance of your device, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly fine and very precise on control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer service, and good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original product this remote controller was very very fast

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 3 out of 5 stars

    Decent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and great feel. But it did not last long before it started malfunctioning: I purchased it in February and I have to take it in (June) because it gets stuck pointing upwards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller but when I bought it I had to update it and there are times still that I have to reset it cause it just quits working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar remote!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that it has built in grippers on the handles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues works perfectly. Despite it has no rechargeable capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller looks better in person. I would recommend buying one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller usage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly it seems these days that the Xbox controllers aren’t what they used to be. During the Xbox 360 era I had two controllers for years. Clunky designs when compared to this modern iteration but without fail, I’ve never had issues such as these new controllers. I believe this is the 12th controller now to give out on me. From D-pad buttons not working to bumpers, the Xbox One controllers are guaranteed necessary that you purchase with warranty.

    I would recommend this to a friend