Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, appealing color, and comfortable grip and feel. They also appreciate its thoughtful design, ease of use, impressive compatibility, and seamless connectivity, often noting its great price. However, some users have reported issues with battery life and occasional stick drift. A few also mentioned concerns regarding the size and sticking buttons.
This summary was generated by AI based on customer reviews.
Blue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best I've ever bought it's a perfect fit.
I would recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked just like it should. hooked right up. IN and out of store in 5 min
I would recommend this to a friendLove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great control love it easy used great quality long battery life
I would recommend this to a friendExcellent colors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing colors and details love this controller good price
I would recommend this to a friendPlay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves his new controller. He and his friends play regularly since they have been doing the distance play time.
I would recommend this to a friendMore like a downgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to play my FIFA 21 and later FIFA 22 PC versions. I used to be able to just connect my previous generation Xbox controller via Bluetooth and play without any issues but not the case with this new one, I had to buy an adapter for it to work perfectly. I initially thought the controller I got was broken and returned it 3 times thinking there's no way a previous generation will work fine via Bluetooth connection and new ones won't work better but I was wrong. Other than that it work fine with my PC connected with adapter.
I would recommend this to a friendXbox controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the Xbox controllers but they never last longer then 6-9 months.
I would recommend this to a friendopen package!!! great value!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, great description on package will buy again!!!
I would recommend this to a friendControllers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A new product for one that will end in two years. Had a protection plan and all I had to do is swap it out and add new plan
I would recommend this to a friendGood Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better triggers and new type c port. Great purcahse and i use it everday.
I would recommend this to a friendGreat controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved using this. Not too comfortable using it tho after using a ps5 controller
No, I would not recommend this to a friendY button sometimes not responding
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this on the Xbox one S and the Y button sometimes doesn’t respond. It happens a lot and I noticed it since the first time I started using it, considering returning it. Still playable but can definitely mess you up.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Adan,
We're sorry there's an issue with the Y button on your Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Feel
Average.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box the left trigger is giving me issues. Like it’s not lined up right it will occasionally stick. Controller looks good and feels nice. Just the left trigger issue.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Buddy,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Use with multiple bluetooth devices.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace an old xbox controller that did not have bluetooth for pc/laptop use with xbox game pass.
I would recommend this to a friendWireless controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves the wireless controller for his xbox system. You can always count on Xbox brand
I would recommend this to a friendThe best Controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never fails ! Love this controller! Highly recommend
I would recommend this to a friendController
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t get this product because it wasn’t in my package it was left out
I would recommend this to a friendGood controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good controller, needed a new controller for the PC so i got this
I would recommend this to a friendGood for windows pcs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my windows pc and it made a huge difference. Don't know how I did online gaming without this controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you are taking advantage of your new Xbox Series X/S Controller's multi-platform functionality! We've built your new device to handle nearly any interface, and to host an optimized and comfortable design; perfectly suited for any style of gameplay. We're thrilled you are enjoying your time with it! Thank you for sharing your thoughts with the community. We appreciate your insight, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
XBOX controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price! Great color! Store pick up was as smooth as silk.
I would recommend this to a friend