Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the product's excellent overall performance, appealing design, and comfortable grip and feel. They also appreciate its impressive ease of use, compatibility, and seamless connectivity, often noting its great price. However, some users have expressed concerns regarding battery life and occasional issues such as stick drift or sticking buttons.
This summary was generated by AI based on customer reviews.
Microsoft Controller works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this controller to support multi-player games. It works just as advertised.
I would recommend this to a friend- Cons mentioned:Battery life
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid controller but needs to get with the times and actually include rechargeable batteries of some kind!
I would recommend this to a friend Gamer’s choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gamer’s choice for a reliable and affordable wireless to compliment your xbox
I would recommend this to a friendLatestmodel.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller bit of a problem with the battery compartment door the older style did not fit.
I would recommend this to a friend- Pros mentioned:Color
Blue controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this controller it’s very easy to use and love the color .
I would recommend this to a friend Xbox control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great, the be able to screen shoot or capture is fantastic. Wish Xbox would have done so sooner.
I would recommend this to a friendMinor tweak to an already great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small tweak to an already great controller. Enjoy the new D-Pad and the screenshot (my son loves it).
I would recommend this to a friend- Cons mentioned:Buttons
PC Bluetooth TERRIBLE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frustrated. No consoles. Bought 3 PC gaming and gifts for others. Downloaded, drivers, etc Bluetooth would connect. All buttons works. Then half the buttons stop working in the middle of gameplay. Multiple times. Spent hours. Best Buy staff was helpful. C’mon Microsoft. With all due respect, Sony is doing big things and you guys can’t get Bluetooth down when it’s stated PC compatible. It should’ve be this difficult in 2020-21. But thanks Best Buy for good service
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jason,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great Windows 10 controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Windows 10 controller! This works over bluetooth or the Windows 10 wireless adapter.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
No matter your means of connection, we've designed your new Xbox Series X/S Controller to offer the very best in performance. We're excited to hear that has been your experience! We're happy to be a solution for you, and to be a valued addition to your modern gaming setup. Thank you for sharing your story with us! We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
Xmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter as she needed a new controller. Smaller than the original which she loves
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son and he loves it! Don’t forget to buy the protection plan!
I would recommend this to a friendGreat value when available often for total tech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value when available often for total tech members
I would recommend this to a friendA+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller. I like the new d pad they added on this new one for the new gen.
I would recommend this to a friendNice little controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replaced to a controller that the left bumper and dpad started sticking. This controller was a great find.
I would recommend this to a friendgood, nice looking controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picked up for $40 ! love the color. good quality feel.
I would recommend this to a friendGreat…no issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect condition bought in-store and goid to get it
I would recommend this to a friendGood controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great Xbox controller for the price and it also has gives a great gaming experience
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you are enjoying the gaming experience and in-game control hosted by your new Xbox Series X/S Controller! We're happy you've seen the value in your interface, and that you are pleased with your purchase. Thank you for sharing your feedback! We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Stick drift
Unreliable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're slightly aggressive with how you grip your controllers then these don't stamd a chance. The price is ridiculously high considering how often these things break. Stick drift is my number one concern. Within just a couple of weeks the drift is there. Not only that but connection issues are a close 2nd.
No, I would not recommend this to a friend xbox controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good controller for pc it works bluetooth any games
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for one that was broken . It works
I would recommend this to a friend