Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$75.99

Customer reviews

Rating 4.7 out of 5 stars with 35036 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, appealing design, and comfortable grip and feel. They also appreciate its impressive ease of use, compatibility, and seamless connectivity, often noting its great price. However, some users have expressed concerns regarding battery life and occasional issues such as stick drift or sticking buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1445 Showing 28,881-28,900 of 35,036 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No Title

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and ease of use are both very good, but it's still a little expensive for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great. Connected to both my Xbox and PC with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote can’t beat original

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote feels great while playing doesn’t tire hands out like 3rd party controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement cause my kids think these things are like paper plates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for the original controller and with Bluetooth too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this blue. The new controllers feel great and all the triggers are smooth.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you love the Shock Blue colorway of your new Xbox Series X/S Controller! It's our favorite of the bunch, too! Whether it be the color options, or the optimized user interface it offers, we're excited to hear you've been enjoying your time with your new device. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine, no complaints. Super cool screen-shot button feature. Great Cyber Monday Deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic controller. With all the aftermarket controllers these days I believe the price is a little high but never have had any problems or issues with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it - he needed a second controller for when buddies come over to play x-box.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to be a part of bringing friends together! Thank you for sharing your story with us. We hope your son enjoys the Shock Blue colorway! We're happy to hear he is enjoying his new Xbox Series X/S Controller, and that it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works as expected. It is wireless and charges fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get total tech

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get total tech cause these dont last

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pulse paddle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just like any other paddle I wish I brought it in. To get a new one aide the Xbox button. I gotta press down hard but other then that it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excited to receive new remote. Old one wasnt working correctly

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Prettiest controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in LOVE with my new controller, it’s absolutely stunning, no problems with it, even has a grip like material on the back which makes it less hard to drop it. I wish they made a pink or purple one like this, I’d buy them all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great buying from Best Buy. Make sure to buy the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the features that comes along with this device are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a separate USB-A to USB-C cord for the computer, but it works perfectly on my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and they loved it! Perfect packaging! Thanks will order from bestbuy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best control

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it it was difficult in the beginning but then he figure how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very happy with his new controller it had different buttons then his older ones.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Heather,

      Thanks for sharing! We are happy to hear that your son is enjoying the upddated design of his new controller. We hope he has fun with it.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft