Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance, appealing color, comfortable grip, and excellent design, along with its ease of use, impressive compatibility, and seamless connectivity at a great price. However, some users have expressed concerns regarding stick drift and unsatisfactory battery life. Additionally, minor issues such as button sticking and the size being too small for some were noted.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for me. No pressure sensitive buttons for the trigger button
I would recommend this to a friendLooks Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works well. Easy to hold This is not my first controller, the buttons have failed more than once within the first year.
I would recommend this to a friendReceived Quickly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, quick ship - happy with this purchase.
I would recommend this to a friendGood controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller, works great. Love the color and the Buttons don't stick.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and amazing control. Very responsive. I love gaming with control.
I would recommend this to a friendLove this color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and the sleekness makes holding the controller comfortable
I would recommend this to a friendNice controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade over the original controller that was included with our XBOX One S
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts on the Xbox Series X/S Controller. We are happy to hear that you are satisfied with your purchase. We hope you enjoy your upgrade!
Happy gaming,
Kiernan
Xbox Customer Care
High quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller definitely a upgrade from the previous generation
I would recommend this to a friendChristmas Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gift for our grandson but I think he really liked it and it worked well
I would recommend this to a friendEx box control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So great control for my ex box I recommend all my friends to best buy
I would recommend this to a friendController grips make a difference
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller and controller grips on the back make a big difference.
I would recommend this to a friendGreat controller bro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I meant to get a controller for my son's Google Stadia (he loves android) but found this gem instead. My son plays Roblox, Fortnight, and Amogus. He's not sus.
I would recommend this to a friendXbox controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light controller for a great machine!! It is a lot like the previous one
I would recommend this to a friend- Pros mentioned:Grip
New Xbox controllers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left thumb stick broke in less than a week. Textured grip is nice but seems a little weak as far as durability is concerned.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the left thumbstick on your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Won't stay synced during online games.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller when the bluetooth actually works. It kept desyncing. Returned it for another and that one was even worse.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
XBox controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this game controller....great value and we have a lot of fun with it.
I would recommend this to a friendGood controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this controller, but this is the 3rd one purchased in a year. It is not used everyday, so just wish it wouldn’t break as quickly as it does.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
The best Xbox Controller ever made!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox Controller made thus far. I prefer this over the elite series at it has grip texture and more importantly is more durable and reliable than the elite series. Highly Recommended!
I would recommend this to a friend Son loves it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cont roller works almost. It came with a free 30 day trail for the Xbox.
I would recommend this to a friendGame controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son enjoys using this controller for his games.
I would recommend this to a friend