Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance, appealing color, comfortable grip, and excellent design, along with its ease of use, impressive compatibility, and seamless connectivity at a great price. However, some users have expressed concerns regarding stick drift and unsatisfactory battery life. Additionally, minor issues such as button sticking and the size being too small for some were noted.
This summary was generated by AI based on customer reviews.
Microsoft Xbox wireless controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast online delivery. Happy with product. Box not damaged. Smooth control functions. Best Buy has the best pricing.
I would recommend this to a friend- Pros mentioned:Design
Xbox camo controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks awesome and my son was very happy with it. Works perfectly and looking to buy one for myself. Charges fast and no issues yet with the remote controller.
I would recommend this to a friend Xhox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yellow looks different than the picture almost lime green
I would recommend this to a friend- Pros mentioned:Grip
Excellent Grip and handling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Grip and handling, the Xbox Series X controllers continue the excellence of the Xbox One controllers and are the best controllers to use for PC use.
I would recommend this to a friend - Cons mentioned:Battery life
Microsoft controllers are sub-par quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not built to last. Lackluster quality in virtually every part of the controller, including the batteries sent with it! Already a groove forming in the left stick after less than 4 hours of game play. It'll get you by, but don't expect repeat performance for longer than a month.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Design
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller feels good, as I would expect with any Microsoft controller. The design is excellent. I'd recommend.
I would recommend this to a friend Awesome Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought different kinds of Xbox controllers but these original Xbox controllers are the best bang for your buck…
I would recommend this to a friend- Cons mentioned:Stick drift
Xbox one s controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its already drifted after only 3 days playing with the controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue with your Xbox wireless controller. If it's within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, our team at Xbox Support can help. Reach out for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Grip
WORTH IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pricey, however it's worth it. The grip and buttons are a lot more smoother and firm. The color fadeness of the controller looks much better in person.
I would recommend this to a friend Does its job.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say. It works, but its no Playstation controller.
I would recommend this to a friend- Pros mentioned:Overall performance
great deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new controller.It works and feels just fine.And now me and a friend can sit on the couch and game all we want without one of us just sitting there.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy you love it! Whether as your main interface, or as a second device for gaming with friends, you can do no better than to pair up with your new Xbox Series X/S Controller. The amount of in-game control and precision it offers is unmatched! We're excited to be a part of your next-generation gaming experience. Thank you for sharing your thoughts! We appreciate it.
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Battery life
Xbox control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox controller is okay with wish have reachable battery like ps4.
I would recommend this to a friend Disconnection issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting. Apparently a software patch is coming sometime.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with the connection on your new Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Color
Buy this Controller!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this is a very serviceable unit. The color adds a bit of fun also. You can always count on Best Buy!!!
I would recommend this to a friend - Pros mentioned:Grip
Good controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome feeling controller. Buttons are crisp and the texturing on the controller really helps hold it in your hands.
I would recommend this to a friend No
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty sleek controller, has usb c like everything else in my house nowadays
I would recommend this to a friendVery pretty blue!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! It works as intended, and I mostly purchased this controller to replace the white controller that came with the console.
I would recommend this to a friend- Pros mentioned:Overall performance
Open Box Model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a gamble ordering an open box model because it was significantly cheaper and I could not tell. Controller had no ding, dents, or scratches.
I would recommend this to a friend Na
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not available......................................
I would recommend this to a friendBad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey. This controller has none of the innovation we say with PlayStation. It is quite disappointing
No, I would not recommend this to a friend