Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Avergae controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like these controllers are made to wear out after a few months.
No, I would not recommend this to a friendcontroller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shuts off on its own all the time in the middle of playing.
No, I would not recommend this to a friendNice Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to purchase the PS5 and the X Series this year to take advantage of both features each system offers and decided to grab this cool looking controllers as "mine" when my family and friends are playing Xbox.
I would recommend this to a friend- Cons mentioned:Stick drift
Terrible stick drift within a month
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft controllers have a great design but major design flaw. They are well known to have stick drift. Have bought so many controllers including the supposingly "Elite" version. Only thing elite about is is the price and how fast they fail. I play mainly Apex. Lots of stick movement.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Brad,
We're sorry there's an issue with the thumbsticks on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Buttons
Not the best Controller for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the blue A, B, X, Y buttons. Plus The left Left Trigger sticks
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Brandon,
We're sorry that there's an issue with your new Xbox wireless controller. If the left trigger is still sticking, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the controller, but I’ve had issues of it just not working and then being fine a couple hours later.
I would recommend this to a friendNot bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big xbox guy which is annoying cause it came for free
I would recommend this to a friend- Pros mentioned:Color
Cool blue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the colors and how they blend with the other.........
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
The Aqua Shift colorway of your new Xbox Series X/S Controller truly is something special! Whether it be its cool look and design, or the optimizes user interface it hosts, we're happy to be a beneficial addition to your next-generation gaming setup! Thank you for taking a few minutes to share your experience with the community. We appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Good controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the controller for my daughter and she loves it.
I would recommend this to a friend Series X Blue Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot go wrong with a new controller. I always like to have a spare in case something happens to the other one while I am playing (they get old and wear out).
I would recommend this to a friendXbox controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sick controller color and build quality. Just expensive.
I would recommend this to a friendGreat color, but broke after 2 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller unfortunately took a nose dive into breakdown land. It literally stopped working 2 months after purchase. I’m not sure what happened but I was bummed when it just stopped working. Great color though!
No, I would not recommend this to a friendWhen does the class action lawsuit start?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total trash! Warrantied another carbon black Xbox controller on Sept. 2nd 2023 and sound was erratic from the start and continued to get worse as time went on. Returned on Oct. 5th 2023 and received a new controller under warranty and everything was peachy until today, Nov. 14th 2023. Yep, same sound distortion and disconnecting on and off. This is getting expensive, even with the warranty. 3 controllers within 3 months, Billy Gates himself can't deny these controllers are trash. Did Best Buy get defective controllers, because I get at least a year from the controllers at Gamestop and never with an audio issue... Hmmm
No, I would not recommend this to a friend- Pros mentioned:Grip
Pit Bull of controllers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The best grips for when u playing that intense game.
I would recommend this to a friend Can never go wrong with a MSFT controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller for online playing and it was so much easier to sync than a ps5 controller. I like the feel of these controllers not too big not too small
I would recommend this to a friendGood Controllerp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller! Works well! Great for the price
I would recommend this to a friendController
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft definitely needs to make the controllers last longer
No, I would not recommend this to a friendIt just works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Used it for my iPad. Works flawlessly.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick Drift No Return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the controller for less than two months and it already has horrible stick drift and can’t return it. Won’t be buying controllers from Best Buy again.
No, I would not recommend this to a friend Best controller I had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Feels very comfortable and relaxing in my hands. Was pleased with the gaming experience I had using this controller. Going to take it to my homie crib and get “All rats must die” on the back.
I would recommend this to a friend