Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
They dont make them like they uesed to
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 3 monts then the derdded stick drift, pure junk.
No, I would not recommend this to a friend Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Edges along right side dont seem to match up and are a bit sharp
I would recommend this to a friendAux port breaks easily
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aux port broke after 90 days. Not covered under waranty.
I would recommend this to a friendNice look poor quality.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller but after a year the right trigger was sticking so poor quality sadly
No, I would not recommend this to a friendConnects and disconnects on PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is great feeling and works well. I’m giving it 2 stars however because when I try using it on PC it will randomly disconnect and then reconnect during games. I have tried so many fixes and used on separate PCs but the issue persists. This is my 2nd controller that I have had issues with so I’m pretty sure it’s software to blame.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Matthew,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
NA
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my kids and they are very happy with it
I would recommend this to a friendC box wireless controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great x box wireless controller. They are now using a C connection on the controller so if you want to use it with a computer you will need a USB A to C cord.
I would recommend this to a friendGood for a little while
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks very often and very easy.. Replaced a few times
I would recommend this to a friendFeels good and controls well, but no charge cable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller feels great to hold. The joystick buttons are smooth and precise, and the inputs don't lag. The only annoyance I had is that it did not come with a charging cord despite having the charging port and being capable (tested with a cord from another controller).
I would recommend this to a friendFeels cheap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feals flimsy, I’m definitely getting the elite when I have the cash
No, I would not recommend this to a friend- Pros mentioned:Color
Red
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did it real big and the red controller for me love it
I would recommend this to a friend - Pros mentioned:Grip
Great grips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grips on the handle make it easy to hold and handle.
I would recommend this to a friend Same good controller, just prettier.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this controller for my niece. It is exactly like the default black controller, but has a very nice color scheme. The surface seems as durable as the default one and of a high quality.
I would recommend this to a friendVery fragile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not function well if dropped. Ive gone through several.
I would recommend this to a friendMust have controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently, just bought the red Xbox controller. Great purchase only downside is that it’s not completely red all over the backside is white easy to show dirt
I would recommend this to a friendIt disconnect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller keeps disconnecting in the middle of playing a game.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry there's an issue with the connection on this Xbox wireless controller. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back of the remote color is off but the front of the controller is design to perfection prolly wouldn’t last long with heavy usage every day the paint not real expensive to last a few good drops or a major drop it will dent or paint will come off must handle with care and it will be fine
I would recommend this to a friend- Cons mentioned:Stick drift
Basic controller minimal functions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller stuck in 90s era of gaming. Cheap, directional pad is poorly designed, Xbox button sinks in and gets stuck, weak rumble,stick drift. I have to buy these every 3 months or so from wear.
No, I would not recommend this to a friend Shame on you Microsoft!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to constantly buy these because one random button or game stick breaks. I take care of my things but they just don’t build things to last otherwise you wouldn’t be a repeat customer.
No, I would not recommend this to a friendBluetooth PC disconnects constantly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frustrated. No Xbox or ps5s so...Bought 3 Xbox controllers for pc gaming. 2 for gifts (worst part defective items as a present to others). Did everything they said online -updated, re drivers, everything. Best Buy staff helpful but c’mon Microsoft, bluetooth shouldn’t be an issue in 2020. Only half the buttons stop working not even full disconnect Bluetooth
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jason,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care