Customer Ratings & Reviews

seems like im replacing these every 6 months ? im sure they are built that way.. So far working ok

After less than a year of having this controller, the D-Pad and left stick starting having issues. Despite having the 2-year protection plan, which is supposed to be a total replacement plan for controllers, Best Buy is not honoring that for my purchase due to the controller being a limited edition color. I would probably look elsewhere or buy from MSFT direct, if they offer a warranty.

Bought it to use with pc. Works okay. The bluetooth connection fails at times. Wired works good.

Nice xbox controller. Works. Basic functionality. Not a big upgrade from previous controller.

Not good quality. My sticks malfunction and drift. I very disappointed. It feels like its been refurbished. What a waste of my money.

This controller is definitely a big improvement from the last controller generation! This is a must, still have to purchase a wireless charger separately.

The right trigger sticks sometimes but to be expected from their cheapest controller.

Doesn’t work wirelessly with pc. Even with a firmware update it doesn’t work. Even plugged in I lay the controller down and it disconnects. Sometimes doesn’t even want to cut on. Now I understand why it was cheaper than the Xbox one controller. Save your money products isn’t good on PC.

When we purchased the controller we noticed it would lose connection randomly but i thought it was just a minor glitch. Today 2 weeks after purchase and coincidentally no longer returnable it won't connect at all! $70 wasted. I will not be buying another controller from here.

Love how comfortable this controller is! fits perfectly in my hands and does not get uncomfortable after hours of gaming. Definitely my favorite controller.

I like the feel of the newer designs of the controller.

Does not stay connected Constantly Freezes while playing game.

Lasted 1 year. This control stopped working almost exactly a year after purchased

This purchase was made in confidence because Best Buy has always given me assurance that as a company they will help and support any purchase I make should I have issues that need to be addressed.

Would have giving 5 stars but...I did like the way the controller felt in your hands and the looks of it. I did return it because it kept telling me my battery was low after 1 hr of use. Plus had to reconnect controller all the time. Even after updating the controller.

It's a nice looking controller. It's nothing special. It was still the best controller to come out at the time, plus I got it for a low price with my gift cards which made it easier to buy.

Works great, looks great! My wife loves this gift!

Good controller, joy stick breaks easilly on these

There's some good things to say about Microsoft's official gamepad, but none of it matters because of the ongoing face button failure issues. I bought, exchanged, then ultimately returned this product because both times the Y button failed consistently out of the box. I was also disappointed that both gamepads had an issue where the top and bottom casing didn't align, leaving a sharp edge in bad spots. It's a real bad look for a product that costs $59.99 -- especially when it's getting out performed by $29.99 3rd party offerings and demolished by other competitors (Razer Wolverine V2). I wouldn't unless you absolutely need one for wireless Xbox Series X play. They have a lot of work to do on this one.

It does its job, for the price it looks a bit weak, easy to break. However, it is what xbox sells.