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Customer Ratings & Reviews

$75.99

Customer reviews

Rating 4.7 out of 5 stars with 35123 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1650 Showing 32,981-33,000 of 35,123 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller. Its not too big or small. Perfect for all his gaming. His fav part is the bluetooth. This price is a little steep for a controller but its worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still waiting for Xbox to catch up with the new PlayStation controllers and even with this one they're not there yet. Not a bad controller in any way but sort of feel plasticky and I discovered sweaty palms can still be an issue. Buttons on the controller and the speed of it works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller that came with the system developed joycon drift after less than a year of minimal use. Hopefully this one holds up better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap quality for $60

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quick share button and the type C charger port is a nice change but the triggers on the one I recieved could physically move left and right which allowed them to catch on some type of lip inside the controller. You can feel the cheap quality of the controller itself but the triggers are a dealbreaker. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that your Xbox wireless controller isn't meeting expectations. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    No difference than the last gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller but it's the same if you have an older xbox model so can only go 3 stars

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap. Very cheap. The entire controller is made with cheap scratchy plastic. It's light and still uses AA batteries. Less than 2 months of light use and the left trigger is already sticking. Save your money. Buy a third party controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original XBox controller came as free addition to TV purchase. A bonus feature is that I could sync it to my TV instead of a game console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color accurate joysticks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving this I bought it for my computer, which is a gaming computer that needed some input. Now I can lay in bed and I’ll put the TV to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average, not outstanding.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left trigger is already sticking, haven’t had it a month. Otherwise, good controller

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 1 out of 5 stars

    Bad controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad controller , right away buttons didn’t function correctly and did connected from xbox

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 1 out of 5 stars

    Stick Drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After slightly less than three months of use by a seven-year-old, the right stick has a severe drift that no amount of calibrating has been able to correct. Such a shame, since I love the color. None of my other official Xbox controllers have this issue.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Freddy,

      We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best controller I've had. This one hurts right thumb after 30min of play.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an XBOX controller with a paint job and a higher price - would a plain black one work just as well for 2/3rd's the price? Sure. But your 11 year old won't be as happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a pearlescent blue paint job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an XBOX controller with a paint job and a higher price - would a plain black one work just as well for 2/3rd's the price? Sure. But your 11 year old won't be as happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Has a lot of compatibility issues where the Windows 10 is concerned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller lasted about 5 months with lite to medium use. The left joystick stopped fully performing despite trying to clean it. Overall good controller but these should come with a one year warranty, but do not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality not so great as compared to past controlle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    regukar use of the controller causes the navigation stick to stop functioning

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    aqua shift special edition controller works well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller's color scheme & new features all were welcome additions when changing from previous controllers and everything on the controller worked well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average controller. Definitely wish they would upgrade the lay out and feedback.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after only 1 year of very light use...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just inexplicably died a few months out of warranty. Worked fine and all while it lasted but suddenly just died one day during normal use. Virtually no damage to the outside, tested reset troubleshooting, batties, USC-C connection, etc. It just ceased to work just because. Neither microsoft nor Best Buy offer any out of warranty repairs so you're just stuck with this expensive controller that no one will fix for less than what it costs brand new. I have 5 other controllers like it (different colors) working just fine but I guess this red one just happened to be cursed.

    No, I would not recommend this to a friend