Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- |
- SKU:
- 10736243
Customer reviews
Rating 4.7 out of 5 stars with 35123 reviews
(35,123 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this controller. Its not too big or small. Perfect for all his gaming. His fav part is the bluetooth. This price is a little steep for a controller but its worth it.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, Windows Devices - Daystrike Camo Special Edition
I would recommend this to a friendRated 4 out of 5 stars
Pretty good controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still waiting for Xbox to catch up with the new PlayStation controllers and even with this one they're not there yet. Not a bad controller in any way but sort of feel plasticky and I discovered sweaty palms can still be an issue. Buttons on the controller and the speed of it works as it should.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, Windows Devices - Aqua Shift Special Edition
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First controller that came with the system developed joycon drift after less than a year of minimal use. Hopefully this one holds up better
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 2 out of 5 stars
Cheap quality for $60
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quick share button and the type C charger port is a nice change but the triggers on the one I recieved could physically move left and right which allowed them to catch on some type of lip inside the controller. You can feel the cheap quality of the controller itself but the triggers are a dealbreaker. Do not recommend.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that your Xbox wireless controller isn't meeting expectations. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
No difference than the last gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller but it's the same if you have an older xbox model so can only go 3 stars
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Robot White
I would recommend this to a friendRated 1 out of 5 stars
Very cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap. Very cheap. The entire controller is made with cheap scratchy plastic. It's light and still uses AA batteries. Less than 2 months of light use and the left trigger is already sticking. Save your money. Buy a third party controller.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original XBox controller came as free addition to TV purchase. A bonus feature is that I could sync it to my TV instead of a game console.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 5 out of 5 stars
Nice color accurate joysticks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im loving this I bought it for my computer, which is a gaming computer that needed some input. Now I can lay in bed and I’ll put the TV to.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Electric Volt
I would recommend this to a friendRated 3 out of 5 stars
Average, not outstanding.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left trigger is already sticking, haven’t had it a month. Otherwise, good controller
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Shock Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Buttons
Rated 1 out of 5 stars
Bad controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad controller , right away buttons didn’t function correctly and did connected from xbox
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Robot White
No, I would not recommend this to a friend - Pros mentioned:Color
Rated 1 out of 5 stars
Stick Drift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After slightly less than three months of use by a seven-year-old, the right stick has a severe drift that no amount of calibrating has been able to correct. Such a shame, since I love the color. None of my other official Xbox controllers have this issue.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Pulse Red
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Freddy,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best controller I've had. This one hurts right thumb after 30min of play.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Robot White
No, I would not recommend this to a friendRated 5 out of 5 stars
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an XBOX controller with a paint job and a higher price - would a plain black one work just as well for 2/3rd's the price? Sure. But your 11 year old won't be as happy.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, Windows Devices - Daystrike Camo Special Edition
I would recommend this to a friendRated 5 out of 5 stars
It's a pearlescent blue paint job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an XBOX controller with a paint job and a higher price - would a plain black one work just as well for 2/3rd's the price? Sure. But your 11 year old won't be as happy.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, Windows Devices - Aqua Shift Special Edition
I would recommend this to a friendRated 3 out of 5 stars
Meh...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Has a lot of compatibility issues where the Windows 10 is concerned.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Shock Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry if there's an issue using this Xbox wireless controller with your Windows 10 PC. Our team at Xbox Support may be able to help. Please go here for assistance: https://support.xbox.com/en-US/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Ok controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller lasted about 5 months with lite to medium use. The left joystick stopped fully performing despite trying to clean it. Overall good controller but these should come with a one year warranty, but do not
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Pulse Red
I would recommend this to a friendRated 3 out of 5 stars
Quality not so great as compared to past controlle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.regukar use of the controller causes the navigation stick to stop functioning
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
aqua shift special edition controller works well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the controller's color scheme & new features all were welcome additions when changing from previous controllers and everything on the controller worked well
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, Windows Devices - Aqua Shift Special Edition
I would recommend this to a friendRated 3 out of 5 stars
Just average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average controller. Definitely wish they would upgrade the lay out and feedback.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Robot White
No, I would not recommend this to a friendRated 1 out of 5 stars
Dead after only 1 year of very light use...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just inexplicably died a few months out of warranty. Worked fine and all while it lasted but suddenly just died one day during normal use. Virtually no damage to the outside, tested reset troubleshooting, batties, USC-C connection, etc. It just ceased to work just because. Neither microsoft nor Best Buy offer any out of warranty repairs so you're just stuck with this expensive controller that no one will fix for less than what it costs brand new. I have 5 other controllers like it (different colors) working just fine but I guess this red one just happened to be cursed.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Pulse Red
No, I would not recommend this to a friend







