Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Soild
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid controller! Had an issue with it disconnecting at first but if you plug itto a PC or the Xbox you can update it and that resolves the issue
I would recommend this to a friendHorrible shipping, no improvement to controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible shipping for this item. How do you delay this. Also the controller is okay honestly they didn't improve much and feels used. Honestly Microsoft needs to put in rechargeable batteries its 2020 and we still getting AA batteries? Come on Microsoft.
No, I would not recommend this to a friendRed controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and durable. Great to handle. Couldnt be more happier with this product. Uses rechargeable batteries and thats helpful
I would recommend this to a friendNothing special
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. Quality is okay, feels cheaper than pS5 controller
I would recommend this to a friendX box wireless controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. They have switched over to “C” input so if you decide to use it with your computer you will need a USB A to C cord.
I would recommend this to a friendQuality issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller have extreme quality issues. Controller constantly discconects with bluetooth and now the wired option doesnt stay connected. Ive had less problems with 3rd party wired controllers that were 20-30 bucks.
No, I would not recommend this to a friendQuality is sad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year and the drift in the thumb stick is horrible. Very disappointed in the durability.
No, I would not recommend this to a friendXbox one controller utter garbage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two controllers and both of them started having issues where the buttons would miss performing the action. It degraded to the point you couldn’t even load a game because the thumb stick would dance all over the screen and the A button stopped working completely.
No, I would not recommend this to a friendThis one = bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one quit working randomly. Not sure what happened or why, but it doesn’t work. The white one that purchased does. I didn’t get it wet or drop it, the batteries were brand new. Very peculiar.
No, I would not recommend this to a friendXbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have never had any issues with Xbox controllers the initial wear and tear you have to replace them but you get your money's worth
I would recommend this to a friendMy son is the expert..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller very comfortable and my son says it is the best controller he has owned so far. Now we need to buy the charger for it..
I would recommend this to a friendMassive stick drift in “excellent” condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the controller just didn’t work. It was sold to me as “excellent” condition in terms of being refurbished. However, there was incredibly bad stick drift in the right joystick to the point it’s impossible to play anything.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, has added grips. Vibration ( that can be switched on and off). Added buttons for easier access to menus and other items. My son was thrilled!
I would recommend this to a friendNew controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m ok with this new design, but the buttons are to very sturdy.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son keeps breaking his controllers or they stop working.
I would recommend this to a friendDisappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a gift...after a month they said it quit working.
No, I would not recommend this to a friendController
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ok controller. I just wish they would last longer thank 2 years.
I would recommend this to a friendthis is not it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the controller kinda of feels weird and mad light it sucks
No, I would not recommend this to a friendmediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the side keys were a little sticky. Brought brand new, not sure the issue.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry there's an issue with the buttons on your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Can’t head in headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t really hear my headphones only on this controller. Work fine with all my others. It’s like I can only get the volume half way. Thinking it’s a glitch with this controller but I’m outside the return period.
No, I would not recommend this to a friend