Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- |
- SKU:
- 10736243
Customer reviews
Rating 4.7 out of 5 stars with 35125 reviews
(35,125 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works great! The only thing I dont like is the white back. I wish it was black makes more sense with the colors.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Pulse Red
I would recommend this to a friendRated 3 out of 5 stars
QC isn’t great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft needs to stop cutting corners with producing these
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Feels a little flimsy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine but for the price it felt kinda flimsy! Takes AA batteries (I shoulda read). But I’m also not using it for gaming, but for my CNC machine
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Gold Shadow Special Edition
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Not good used. Had extreme drift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it certified pre-owned, but it came with unacceptable drift. It was unusable. Had to return it. I wouldn't purchase a used controller from Best Buy again.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Cool looking controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this controller for 2 months no issues. The one thing I do not like is the location of the share button I accidentially hit it all time.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, Windows Devices - Aqua Shift Special Edition
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Buyer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap breaks easy super bad drift will list maybe a month
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, Windows Devices - Mineral Camo Special Edition
No, I would not recommend this to a friend Rated 5 out of 5 stars
No more going afk to clip stuff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The addition of the share button helps with the problem of having to stop what you’re doing in game to clip something.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, Windows Devices - Mineral Camo Special Edition
I would recommend this to a friendRated 3 out of 5 stars
Alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really just a cheap controller that will do the job.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 2 out of 5 stars
Defective Unit. Trigger rumble does not work right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works just fine, but the right trigger has a problem with the vibration. The right trigger rumble is much more weaker than the left and it is extremely noticable when playing racing games like F1 2020. I tried it with my xbox one controller, and the trigger rumble works 100% fine.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Shock Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue with your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, our team at Xbox Support may be able to help. We recommend reaching out to them here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely in my hands. I bought it as a second controller to have just in case anything happened to the original.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
I would recommend this to a friendRated 1 out of 5 stars
Drift Issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller suffers from analog stick drift issues. I have already had my first controller replaced, and now the second controller suffers from the same issue.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Shock Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Matt,
We're sorry there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Just so so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality of product, some scratches on the back
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Christmas Present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really review because it was a Christmas present... I can say thanks to Best Buy for the reasonable price.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Pulse Red
I would recommend this to a friendRated 1 out of 5 stars
2 units won't show in bluetooth on phones, laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technical User. I purchased unit on sale after reading reviews and verifying it supports xbox, and phone and windows via bluetooth (no adapter for windows required). Also, the instructions show the same as bluetooth pairing works without any adaptor for any devices. I pushed both xbox button and pairing button (3 to 5 seconds) , assuming something would light up or sound pairing mode, but nothing. 3 pcs and phone showed no controller in pairing mode. Strange. So I took the unit to a store and had them play with it and they agreed it should work without adapter and also show up on a phones bluetooth list. They agreed they would think something should light up. Batteries were verified as good and properly inserted. Next they pulled another new unit and same results. Still wouldn't show in phone blueotooth menu after pressing pairing button for 3 to 5 seconds, multiple times. No indication the unit even powered on? Bestbuy employees could not explain and offered to exchange with a similar unit with a dongle but were confused why microsoft has a dongle version when this unit didn't require one. Sadly, the sale price I paid for the original unit was $40 and the replacement was not on sale for 80 so I just took a refund. I had 2 $20 wired controllers that work fine with windows laptops. Either bad units are shipping, or major bad design and improper documentation and lack of requirement of a specific dongle is required. BestBuy employees were also unaware what is going on.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Blue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been trying to find this controller for a long time now and i’m so glad i finally got it. Works as it should!
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Shock Blue
I would recommend this to a friendRated 5 out of 5 stars
TV gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a Bluetooth controller for my brand new Samsung TV. It works perfect to play all the games on the new TV.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Robot White
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Stick drift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a controller but haven’t played with it much but already has horrible stick drift.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Gotta get 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this as an add on for my daughters present. Great choice super cute when you add a sticker from amazon.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Robot White
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Controller will not stay connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Xbox One for Christmas. It has a difficult time connecting, and just disconnects like every thirty seconds. Never had an Xbox controller do that before, even changed out batteries and did the software update.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Shock Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry there's an issue connecting your Xbox wireless controller to your Xbox One. We're looking into the issue, but at this time there's no known ETA for a fix. If you experience this issue, perform a hard reset by holding the Xbox button on the console for 10 seconds, releasing it only when the device shuts off. After powering the console back on, the controllers should be functional.
If this doesn't help, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Lunar shift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color variation a great xbox controller can be used on a pc with out a dongle if your pc has bluetooth.
This review is from Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Lunar Shift Special Edition
I would recommend this to a friend







