Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! Love the new grips on the controller and triggers, if your looking for a new controller this is the one
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Nick,
The improved trigger functionality and optimized grip textures of your new Xbox Series X/S Controller are just a few of the reasons to pick one up for your home setup. We're thrilled you've found it to be the perfect addition and host for your next-generation gaming experience! Thank you for sharing your thoughts with us, we appreciate it. We're glad you're pleased with your purchase!
Happy Gaming,
Brad - Xbox Customer Care
Another Great Controller From XBOX
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I admit I have a problem collecting XBOX Controllers. But sometimes its OK to just say go ahead and buy another one anyway.
I would recommend this to a friendXbox 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the purchase if you've got a Xbox 1 & you like different styles of controllers for your Xbox than the base white color.
I would recommend this to a friendnice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have the grippy rubber on the handles. and the share button you can assign custom commands to.
I would recommend this to a friendPerfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as expected. I would definitely buy this again as it is number 2 in 3 years
I would recommend this to a friendMicrosoft - Xbox Wireless Controller for Xbox Ser
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Christmas Gift!!! So happy it came and I think my friend is going to love it!!!
I would recommend this to a friendBroke already
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the controller 38 days ago and it is already broken. Both joysticks drift and the right trigger stays firing even when not pressed.
No, I would not recommend this to a friend- Cons mentioned:Buttons
Bad Bad Bad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left joystick failed after 35 days just after it crossed the return window. Don't buy. There is a problem with this batch. My older controllers never failed mechanically.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great having a second controller in case of anything, also great for having 2 players
I would recommend this to a friendBetter
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great upgrade to the previous model. I think it rivals the Pro version so well
I would recommend this to a friendGOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller came free with a purchase of a 85inch Samsung tv . Works well with my xbox
I would recommend this to a friendWorks great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controller has great response and have had no issues sense purchase. Recommended
I would recommend this to a friendDon't waste your money.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller looks great but, I keep getting disconnected from xbox 4-5 times per 30-45 minutes. Not worth the price for the way it works.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Chris,
We're sorry that there's an issue with your new Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox money scheme to get you to buy extra stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects in the middle of playing and not compatible with old battery charging cord. Additional items required to use item as needed. Money scheme to get you to buy additional products.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We recommend troubleshooting the issue with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox controller hands down,it’s wireless and these usually last me a few years.
I would recommend this to a friendXbox Addict
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yet again my son is constantly breaking his equipment! Great item with a protection plan for the win!!!
I would recommend this to a friend- Cons mentioned:Stick drift
Poo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All Microsoft controllers get stick drift within a year
No, I would not recommend this to a friend crap quality. less than 1 year old already driftin
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.crap quality. less than 1 year old already drifting. only 90 day warranty - they know its junk
No, I would not recommend this to a friendAwesome controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved this controller so i would definitely recommend it, and with a new button added he was do happy.
I would recommend this to a friendTRASH COMPANY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not rating the controller....im rating the delivery bestbuy has....its HORRIBLE....i get the controller shipped out...when i get the box thats all beat up half ripped open....but w.e that happens with fed x all the time..but then i open the box an the controller box is all beat up open the box n the controller just falls out its not even in the plastic...never will i have something delivered again from them...Amazon actually cares about ur things n the package fed x is trash they dont have any respect for ur thing's...an the fact bestbuy gives me a controller thats not even packed right...never again will i shop with you people
No, I would not recommend this to a friend