Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Just as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, as expected.. but it feels a little flimsier than what Xbox controllers use to feel like. Still a good buy though.
I would recommend this to a friendSee-through controllers bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.B-button was sticking after a week. Exchanged for equal and then D-Pad wasn’t registering consistently. Just got a PlayStation 5 controller instead
No, I would not recommend this to a friendGood grips. Clamshell is slick.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad controller by any means. Shell feels slick when you begin gaming. only complaint but the camo design is awesome.
I would recommend this to a friend- Cons mentioned:Buttons
Dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller sucks. Freezes up, buttons work then they don’t work then they do. Don’t waste your time or money.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your new Xbox wireless controller. If it's still within the return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not worth buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not respond to my sons Xbox which makes me feel bad for purchasing
No, I would not recommend this to a friendXbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good control.,....................................
I would recommend this to a friendOpen box with bar code missing...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy service is absolutely horrible. I used to think they were a reliable store. But lately they are proving me wrong... I paid for a new controller. They send me an open box, a portion of the bar code missing. They just put a best buy tape on top of it.... Seriously....? You cannot sell that as new. Next time, I am buying from Amazon or microsoft store. Now I have to go through the pain of returning the item and wasting my time... Big disappointment
No, I would not recommend this to a friendGood bang for the buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good solid controller. I have spent thousands on the elite controllers and this is a far better value.
I would recommend this to a friendCheaply made for $60
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 3 months and 2 weeks after purchasing. Warranty of course is for 3 months. Coincidence???
No, I would not recommend this to a friendpoorly made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.xbox controllers are so poorly made this is my 5th one in last 3 months
No, I would not recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson says that it works intermittently. I have to take it back.
No, I would not recommend this to a friendLove the controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and it’s my favorite color and it easy to use
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a knock on best buy but the product breaks to oftenjust need to find an alternative product!
No, I would not recommend this to a friendNever got my items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got my items i message got a case number supposedly replacement for my item never came
No, I would not recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and feels comfortable. Worth the money
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad you are pleased with your purchase! When it comes to next-generation gaming interfaces, you can do no better than to pair up with your new Xbox Series X/S Controller. The in-game precision and dexterity it offers helps our players compete at the highest level, and we're happy to know you've been enjoying your time with it. Thank you for sharing your thoughts! We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Buttons
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I hoped for. The left stick and other buttons didn’t work properly within two weeks.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Bishal,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for kids birthday. Availability and price. .
I would recommend this to a friend- Cons mentioned:Battery life
Not Sure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure but this remote only lasted a month. First time that had ever happened.
No, I would not recommend this to a friend XBOX Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and color , shipped and came within 24hrs
I would recommend this to a friendXbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller broke on me over just one year of use!
No, I would not recommend this to a friend