Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Xbox wireless controller.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchase and is not working properly, it feels like it was used.
No, I would not recommend this to a friendNot working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did work properly with turtle beach headphones. Would turn on and off during games
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox wireless controller. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Breaks for no reason.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left bumber randomly stopped working. Spoke with someone from Bestbuy and they said it was still under warranty and to contact the manufacturer. Contacted the manufacturer and its not under warranty. Purchased in April of this year. What a joke...
No, I would not recommend this to a friendBest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool joystick. Best to use this joystick playing and nothing 50
I would recommend this to a friendbroken
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this controller would turn off and on if i didnt use it for 30 seconds
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Neil,
We're sorry for any confusion about your new Xbox wireless controller. The controller is designed to go into sleep mode after a period of inactivity to save on battery life. Simply press the Xbox button to reconnect and you're ready to start playing.
If this doesn't describe your problem, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Red controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson happy with this controller and easy to use
I would recommend this to a friendXbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They come defective or break way to easily Made very cheaply
No, I would not recommend this to a friendSame old controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a controller. Nothing special. Same as any other xbox controller
No, I would not recommend this to a friendXbox controller as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a joystick. As advertised. Expensive. But kids HAVE TO HAVE IT.
I would recommend this to a friend- Pros mentioned:Color
Awesome color but terrible piece of hardware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.X and A buttom when quick tapping. (less than 2 days of use) Would like to return it, but it takes time to get it to the US (living as digital nomad in South America). Awesome color tho
No, I would not recommend this to a friend Help best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved my item the package was little damaged but the product was sealed. It was a birthday gift, and opened it yesterday and there was not controller in the box. I tried to get customer support about this but cant figure out how to get help.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your purchase. We recommend contacting Best Buy Support here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Hope that helps,
Chuck
Xbox Customer Care
Not compatible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not compatible with my computer. Check your PC before buying.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue connecting this Xbox wireless controller to your PC. If you haven't already contacted them, our team at Xbox Support may be able to help. We recommend reaching out to them here to make sure your PC is not compatible, or to discover alternate ways of connecting: https://support.xbox.com/en-US/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues
Hope that helps,
Chuck
Xbox Customer Care
Great looking Control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device wish it was rechargeable out of the box
I would recommend this to a friend- Cons mentioned:Battery life
Return Period Over & Disconnects From Games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this controller for just over a month and it continuously disconnects from Fortnite. Probably 4-5 times per night. As soon as I take the batteries out and reinstall, it works just fine. Changed out batteries to a rechargeable battery pack, same thing. Controller doesn’t disconnect from the xbox, just the game; I can still hear through my headset but others can’t hear me. VERY UPSET because my return period ended about 6 days ago and now I can’t even return it. Problems since day 1 and I thought this was “normal,” as I am a new Xbox user. Microsoft, please have better policies.
No, I would not recommend this to a friend No major complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only downside is that it doesn’t use the old charging cable
I would recommend this to a friend9/10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors not as bright as i thought but still cute..
I would recommend this to a friendM$ dont make em like they used to
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some crazy reason this one lasted longer than the 170-ish dollar pro model. I hate the rough texture but it gets the job done. Here's hoping I get no stick drift from this one anytime soon. M$ don't make em like they used to.
I would recommend this to a friendThings need to change.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good luck getting an xbox controller that actually works right...and even if it does by chance work good right out of the box, give it 3 to 5 months and I will be using my geek suad once again. Someday these billion dollar companies will care about theend users instead of their shareholders.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Do better Xbox
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watched online video about quality control issues on this controller, left stick auto forwards during play. Video online explained that it was due to cheap parts. This was my 2nd return in a few months, so I bought a compatible controller from another brand.
No, I would not recommend this to a friendStick drift - 2 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift after 2 months. For a $130 controller? What a joke…
No, I would not recommend this to a friend