Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries. I am more annoyed that i can't post this stupid review because it keeps saying "maximum letters" >:-( and then, i got 50 emails about, "review" your purchase.
No, I would not recommend this to a friendWouldn’t purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good purchase. Bought for someone and gave it to them as a Christmas gift. Within 2 and 1/2 months the controller isn’t working correctly anymore. Didn’t even get a full 3 months of use and now I can not return it. Wouldn’t recommend purchase.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Paula,
We're sorry that there's an issue with your gifted Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
garbage joysticks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got drift in the right stick 2 months after i bought it
No, I would not recommend this to a friendDoesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 3 days and then quit working. Waste of money.
No, I would not recommend this to a friendBest buy sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We will not review this product you dont care about me and my complaint so go to hell. I am not doing this to be a Karen it is a legitimate complaint. Best buy doesn't care.
I would recommend this to a friendXbox Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace my controllet that came with my console. The L thumb stick is slow in strafe and i can get any digital settings to correct. Will be taking it back!
No, I would not recommend this to a friendController issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller has yet to work And I have tried multiple batteries and it just not responding. I'm not sure if i'm missing something
No, I would not recommend this to a friendNice looking but Microsoft Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft of course always has quality issue's, right out the box the buttons seem sticky. Microsoft/Xbox is complete garbage.
No, I would not recommend this to a friendbest buy sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy is garbage, warranties mean nothing, they just want your money they dont care about customers.
No, I would not recommend this to a friendCode already redeemed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good standard controller. But the 14-day ultimate pass code that came with it was already redeemed. 14 day is nothing, and I am going to keep the controller, but what a shame!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Fran,
We're glad that you're enjoying your new Pulse Red controller, but sorry to hear there was an issue redeeming your code for Xbox Game Pass Ultimate. Our team at Xbox Support may be able to help. We recommend reaching out to them for assistance here: https://support.xbox.com/en-US/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues
Hope that helps,
Chuck
Xbox Customer Care
Xbox trash controllers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller only lasted a few weeks before it started drifting up and down its garbage. I dont play hard on them at all. They're just making trash and should be embarrassed and ashamed to put their name on it.
No, I would not recommend this to a friendNot actual.remote then best buy said i was respons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote was not the actual remote it was opened and switched out and i got treated like if I was trying to do a scan or etc.
No, I would not recommend this to a friendDo not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one of these and it did not work so exchanged it for a new one and after one month, stopped working. Of course it could no longer be returned so it was a waste of money. Will not buy again.
No, I would not recommend this to a friendLow quality, non-functional, can not work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started to not respond in Fifa. Especially the left stick and right-trigger. But I can not return it since it started to be disfunctional after a month of buying.
No, I would not recommend this to a friendNever a again will I buy anything from yore compan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never in my life order from yal again it took me 4 months to get my controller I had insurance came to the store bout 4 times then one of yours employee got smart with me at the store he was light skin with dreads
No, I would not recommend this to a friendXbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had it for 2 weeks and they wouldn’t take it back we were one day she of return date but it’s definitely defective and i’m a very good xbox client for my boys.
I would recommend this to a friendTerrible quality.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality these are right on par with the one controllers for quality. Mine literally broke within a week very gentle use I play a lot but I just wish Xbox good finally make a controller to compare to PlayStation quality
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue with your Xbox wireless controller. If it's within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Horrible Input Response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The input response from the controller is the worst I have experienced from any controller ever. Not sure if it is from the buttons being too stiff or the input readings from the hardware is not sensitive enough.
No, I would not recommend this to a friendController problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item and I realize a week after received when I tried to play that it has connection problems. I tried to communicate with Best Buy because I wasn't available to go to the store and return it because of my work and I didn't received any help. Machine was sending me to call Microsoft and they didn't answer neither. I've buy several times to you and this is the first time that I feel dissapointed from a purchase with you,
No, I would not recommend this to a friendMissing package, still hasnt arrived
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly wish i could give a rating, i ordered it on dec 3rd now its jan 2nd and still havent received the item. The laptop i ordered it with and shipped on the same day already arrived on the 20th of dec.
I would recommend this to a friend