Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible costumer service. I purchased it 3 times and have issues every time. Horrible
No, I would not recommend this to a friendNot worth cost
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 7/2021 and already Jan 2022 a button randomly no longer is working. These seem to only last 6 months. Will order again with geek squad so they hopefully do back up the product
No, I would not recommend this to a friendQuick to fail
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The consile controllers have become an absolute joke to the customers. They're pretty much guaranteed to fail within the 3-6 months.
No, I would not recommend this to a friendjunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a Microsoft piece of junk. Bluetooth was defective and MS support is terrible. Wasted tons of time attempting to set this up
No, I would not recommend this to a friendX-Brick Controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller bricked itself after 4 months. Good thing I purchased a product protection plan. These controllers are NOT built to last.
No, I would not recommend this to a friendOpen the open box before you buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it open box no batteries in thereI think the store should check if there's any missing items and open box sales
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Pure disappointment
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was crap. This broke and had stick drift almost immediately. So sad I pre-ordered this awesome looking controller.
No, I would not recommend this to a friend Thumbstick malfunction
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it new for some reason when im using it my character looks up without me using the thumbstick worst part is return date ended 4 days ago, traash
No, I would not recommend this to a friendbulls***
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came with the old charging wire. don't know how or why but it did and I didn't try to use it until well after 14 days so I didn't know. not cool. now I have to buy a new wire honestly thats bull****
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that your experience with this Xbox wireless controller didn't match expectations. Just to clarify, this controller does not come with a charging cable since it uses two AA disposable batteries. To connect to your Xbox or Windows 10 PC with a wired connection, you must purchase a standard USB-C to USB-A cable.
Hope that helps,
Chuck
Xbox Customer Care
looks great but never worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this open box and doesn’t work. past 30 day window so probably out $50
No, I would not recommend this to a friendNewer isn't better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller crapped out in less than 2 months. It turns on, but that's it. Does not connect via bluetooth nor via cable. Awesome.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Cristal,
We're sorry there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Since it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox controllers are cheap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They break so fast now. It’s disappointing how’s much time/gas/energy/time to be able to play my console
No, I would not recommend this to a friendReturn policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.15 day return policy is a ripoff the standard is at least 30 days. In case your product is faulty and I didn’t even remove it from the box for a few months. It was backup and it’s faulty
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Wish I could play some games
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subpar quality A button didn't work out of the box... Microsoft only cares about the Pro Controllers
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Stick drift already!?!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in June because I needed a controller and I liked the new color scheme. Didn't even last 4 months before I started to notice stick drift. It's infuriating that Microsoft can't figure out how to make their controllers last longer. They are hit or miss. I have a day one controller from 2016 that still works fine but this brand new model just didn't last.
No, I would not recommend this to a friend Cheap
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox needs to learn to build a long lasting controller. Broke 3 months after purchase.
No, I would not recommend this to a friendZero durability
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All xbox controllers are trash that wear out soon after the warranty. I have spent more on controllers the the consoles.
No, I would not recommend this to a friendZero durability
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All xbox controllers are trash that wear out soon after the warranty. I have spent more on controllers the the consoles.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote started malfunctioning working the first month, returned and new remote did the same exact thing did t bother returning took my L for what it was!!!
No, I would not recommend this to a friendNot so worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns off on its own very often had to switch the controller many times and every single one has had the same issue
No, I would not recommend this to a friend