Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Bought it used and defective DO NOT BUY USED.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it used and defective DO NOT BUY USED. Returned it for full refund.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Just returned it after having it less than 7 weeks because the left stick doesn’t work. These things are all junk. None of them last anymore. Buy insurance.
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. The controller would work for 10 minutes and then start double flashing and then shut off
No, I would not recommend this to a frienddidn’t last long
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have used the controller for not very many hours and it is already broken. the left stick does not stay put
No, I would not recommend this to a friendXbox series x/s controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Rb button stop clicking after one month and the analog sticks starts drifting the same day I start using them
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Shane,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
DO NOT WASTE YOUr $
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I just bought this stopped working in 2 weeks and the return period just ended .. waste of my money now I need a new one will def not purchase it from here anymore
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Please contact Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
stuck with it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stuck with it.------------------------------------------------------
No, I would not recommend this to a friendDo not but for use with Apple products!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use on my Apple TV. Said it needed a firmware update to work properly but no way to i stall set update. Useless for use on Apple devices!
No, I would not recommend this to a friendBroken.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work right out of the box. Have never had this problem with the controllers we purchased form Amazon. Not very happy with the last two purchases from Best Buy.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Best Buy Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy from best buy! They will not stand by their products. Liars!
No, I would not recommend this to a friendXbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s randomly disconnecting from my Xbox, very smooth on the sticks but other than that it shuts down too often
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Justin,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Broke
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broke hasn’t even been a full year since I got it rip to my brother
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button failed in one day. Slow response time on controller inputs.
No, I would not recommend this to a friendIt broke. Won’t connect anymore.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke. Bought in late November. Very expensive item to give out so abruptly in just over 3 months.
No, I would not recommend this to a friendPink Panther
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 2 weeks will be returning today asap.
No, I would not recommend this to a friendShare button issues but nice controller.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Share button refuses to work….. not exactly why, looked up a few ways to fix, nothing has worked yet. Probably going to have to exchange.
I would recommend this to a friendBest buy online order sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller arrived box is completely smashed not sure if controller will even work box looks like it was thrown out of a plane than drove over. Great job best buy
No, I would not recommend this to a friendBlue stooped working
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in a few days. But best buy replaced with another one different color.
No, I would not recommend this to a friendGarbage controllers
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Permanent drift with minimal use and less than 4 months. Pitiful support from Microsoft.
No, I would not recommend this to a frienddon't trust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was an open box that claimed to be inspected by best buy but clearly not. Test when got home lb didn't work so they lied
No, I would not recommend this to a friend