Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Lasted 4 hours
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RT button sticks after 4 hours. Known issue by Microsoft but they won’t recall it. Still no iOS support for Bluetooth, dont waste ur money.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the right thumbstick on your Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one.
Otherwise, every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed that this controller will not work with the charger. I needed to purchase the older controller. So now I have to do a return.
I would recommend this to a friendXBOX CONTROLLER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ZERO STARS! This controller worked for one day and was a complete waste of time and money.
No, I would not recommend this to a friendTerrible buy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not had it over a year yet the joy stick make you look straight up while playing a game.
No, I would not recommend this to a friend- Pros mentioned:Grip
Disconnects - Not Really Wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects constantly. Practically impossible to use as a wireless controller. All Bluetooth drivers updated, controller firmware updated, and it still disconnects. Microsoft continues to have terrible quality for their controllers. The rubber grips are nice, but the front face feels very cheap.
No, I would not recommend this to a friend Not happy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller lasted less than a year before the joystick broke
No, I would not recommend this to a friend- Pros mentioned:Color
Nice color
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my son. He absolutely loves it! He says it’s shiny. Love the color
I would recommend this to a friend Just another replacement controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers never seem to last very long even though they're not abused will playing
I would recommend this to a frienddidn't last a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in oct of 21 and it didn't even last a year. My fingers must be strong.....
No, I would not recommend this to a friendPoor Promises
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got delivered even after paying extra fees for same day delivery.
No, I would not recommend this to a friendfunny color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color was very distracting while playing games
No, I would not recommend this to a friendSelling damaged items ?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The D pad is stiff and is acting like it’s sticking right out the box
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dont work good dont waste your money on this item
No, I would not recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work anymore ...............................
No, I would not recommend this to a friendBumpers Worn Out Quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bumpers wear out very quickly rendering it useless. I do not recommend this knowing it doesn't last long.
No, I would not recommend this to a friendDisappointed in Microsoft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter put the batteries in backward and now the controller smells burnt and will not work. This is now an expensive paperweight.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your daughter's Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Left trigger sticks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just started happening the day after I was eligible to return or exchange
No, I would not recommend this to a friendController
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn’t been a year yet and the controller is already having problems and the a button is stuck
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Better than elite?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid - has lasted longer than it's elite counterpart o buiously
I would recommend this to a friend Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a year of barly even using this. It seems after "updating" the joystick keeps going up
No, I would not recommend this to a friend