Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Didn’t work/ can’t return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally got this as a gift for someone and they no longer need it, but I can’t return it since it’s past the 30 day window.
No, I would not recommend this to a friendXbox controller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It already broke not recommended. Get a regular controller
No, I would not recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller controls my series s just as well as my previous one. Now I have 2.
I would recommend this to a friendXbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with Xbox one. Purchased as a Xmas present. By the time I found out return period was over. Just ate 60 dollars :(
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there's an issue with your new Xbox wireless controller. The good news is that it is compatible with all Xbox One consoles. If you're having difficulty connecting it, we recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
1star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a month and stopped working other than that worked fantastic, when it worked that is.
No, I would not recommend this to a friendJunk xbox one controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk stopped working. After 7 months of buying it, it stopped working. Piece of shyt and I barely used it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox wireless controller. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Quality issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.left stick issues after mild use in 3 months, poor quality
No, I would not recommend this to a friendNot great for such a pricey system
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is on number 4 controller with the PS5. Getting in touch with Sony is a joke!
No, I would not recommend this to a friendHet the adaptors
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must het the xbox dongle, control alone wont work on the pc
No, I would not recommend this to a friendDid not get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not get my item, i checked infront of ny door and it wasnt there
No, I would not recommend this to a friendwrong remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot rate this controller because I returned it as it would not run with my kids system as the sales associate said.
I would recommend this to a friendBroken stick
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left stick continuesly moves up no matter what I do to fix it...
No, I would not recommend this to a friendbreaks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft controllers are becoming so low quality and designed to break right after the 2 months warranty time.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Came damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller came broken the right d pad button doesnt work
No, I would not recommend this to a friendIt’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The y button isn’t very responsive. It overall feels slow compared to other controllers I’ve had.
No, I would not recommend this to a friendDoes not last
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a Christmas present. My son has barely used it and it just quit working today.
No, I would not recommend this to a friendThey ain't what they used to be
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2 months right trigger started sticking. Luckily the holiday return policy was in place.
I would recommend this to a friendBroken already
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only less than a month old and the Left Bumper broke. I have had older model controllers last for years in the past.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Justin,
We're sorry that there's an issue with your new Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Are you kidding me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same day I bought this with in store pickup for 69.99 it goes on sale for 59.99. Unacceptable!
No, I would not recommend this to a friendController quit on me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The darn thing quit working so I have to send it in to microsoft to get it fixed. Kinda frustrating honestly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care