Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 10736243
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Trash
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak... it's not working. I barely used it I wish it was paying this amount for quality!
No, I would not recommend this to a friendOverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can get the same controller on Amazon for 40 bucks less. Way over priced
I would recommend this to a friendWHY CANT I RETURN MY DEFECTIVE CONTROLLER???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine came defective and now they won’t take it back??? Makes no sense!!! Unacceptable Best Buy. Never again.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ryan,
We're sorry that there's an issue with your Xbox wireless controller. If it's still within Best Buy's return period, we recommend contacting Best Buy support to exchange. Otherwise, every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Contact Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Don't shop at best buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER Return items to best buy via mail. They kept my 200 dollar item and NEVER Refunded me.
No, I would not recommend this to a friendXbox to pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having a hard time getting it to work on my pc. Thats the only reason i got it. lol
No, I would not recommend this to a friendDead button
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RB stopped working about a month or two after the warranty ended. Shocker.
No, I would not recommend this to a friendJoystick are sticky
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure how Microsoft is building these new controllers but the joysticks are sticky.
No, I would not recommend this to a friend6/10 pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok If i'd rate it 6/10 its a controller atleast its not 60$
I would recommend this to a friendLooks nice, but garbage
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap! it stopped working correctly after a few months of use!
No, I would not recommend this to a friend- Pros mentioned:Color, Design
Great addition to the collection!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely stunning controller and the colors are amazing. Got it on sale and gotta say I would have still paid the normal price. Great color scheme as well.
I would recommend this to a friend Okay controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the controller was sticking and had to return to get a new one
I would recommend this to a friendBroken
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It already broke. There was a 90 day manufacturer warranty but that had passed. It’s a bummer.
No, I would not recommend this to a friendSeries X controllers suck
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old version had better range. This is a trash product. Xbox is a joke for this quality
No, I would not recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The co troller works fine but the white back is not appealing
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted 5 months of minimal use... terrible warranty.
No, I would not recommend this to a friendBroken 5 days after warranty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute the worst remote!! And of course breaks 5 days after item isn’t available for return/exchange.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Meg,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not the same color
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks nicer in the pictures not the same red, not as vibrant
No, I would not recommend this to a friendBumpier issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second controller I’ve gotten and the bumpers stop working after only 1 month of use,
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Button stuck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“X” button get stuck every time i pressed i will return this.
No, I would not recommend this to a friendBad bad bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for a week a month later didn’t want to turn on .If you buy this get protection plan please
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care