Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 11456690
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Xbox factory remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nothing special. I'm new to Xbox so not 100% familiar with the buttons and they are labeled in dark blue. Can't really see them without bright light. Other than that no different than any other factory remote. Bought it because it was on sale and cheeper than the standard white.
I would recommend this to a friendDrift after 1 week
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok honestly , the Xbox official controllers have always been a favorite of mine. I prefer them much more than a third-party controllers that being said this particular controller was straight up defective. I noticed this is as a trend not just with Best Buy but other stores as well. Maybe it’s the batches. I don’t know. What I do know is that this one drift it within a week of having it.
I would recommend this to a friend- Cons mentioned:Battery life
Extra controller for Xbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a 2nd controller for new Xbox and the color was right. Price is fair, but I strongly suggest anyone buying these get a rechargeable battery for it. I've gone through a pair of AA's in a weekend of long gaming.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ron,
We're glad that your new Xbox wireless controller fits your needs! If you need a rechargeable battery, we recommend the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, please go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Design
Ergonimic and robust
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonimic and robust. Love the Blue on white! Long better life with battery pack.
I would recommend this to a friend Great quality controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement for my son's old Xbox controller. It feels like they've upgraded the build quality on this newer generation of controllers. Feels very solidly made and I'm confident it will have a long life even with a teenager who's not "delicate" with things all the time.
I would recommend this to a friendTop Notch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.X Box has come a long way for their stock controller's.I always buy my electronics from Best Buys. Best Costumer service
I would recommend this to a friendWindows 11 compatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement controller works great with Windows 11.
I would recommend this to a friend- Pros mentioned:Color
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the FACT that it works! Color is fantastic
I would recommend this to a friend - Pros mentioned:Color
Pink for my daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves the pink controller. Works well all the time
I would recommend this to a friend Christmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for grandson to go with his new Xbox Series X. He needed a 2nd controller and it's working great. Couldn't be happier.
I would recommend this to a friend- Pros mentioned:Grip
Awesome Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome colors and great grib textures on the back.
I would recommend this to a friend - Pros mentioned:Feel
Must buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it feels in my hands while playing. With the addition of the capture button and switching to USB c it's a home run.
I would recommend this to a friend - Cons mentioned:Battery life
Good remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote works great, an upgraded model of my previous remote. Only downside is the rechargeable battery can’t charge in this remote so I have to put it in my old controller to charge and then pop it back in.
I would recommend this to a friend - Pros mentioned:Color
XBOX Controller - Shock Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the color of this controller and we have not had any issues with it since purchased.
I would recommend this to a friend - Pros mentioned:Color
Great refresh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Updated controller is great with new texture on back, d-pad, share button. Quick shipping although box was a little damaged.
I would recommend this to a friend reoccurring purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tired of buying one of these every 6-9 months...what a waste
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great joystick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this game pad. No complaints for the 15 year old.
I would recommend this to a friend This Xbox pad works well even outside the console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this controller to use with Microsoft Game Pass Ultimate’s XCloud service (think Netflix, but for Xbox ecosystem titles instead of movies), as well as a wireless controller to use with iPad-based games, and in both cases it works very well. The sole drawback is if you don’t have an Xbox or Windows, you will be unable to update it’s firmware, but out of the box it still appears to work fine (albeit without rumble on aforementioned XCloud and iPad usage).
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox remote controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Xbox remote controller works great with my daughter Xbox and they love it
I would recommend this to a friend Great Controller for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now everyone can join in on the fun no waiting around. Good controller fir the money and everyone in the family loves in.
I would recommend this to a friend