Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 12377597
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the product's overall performance, spot-on color, and great grip, often praising its design, feel, and ease of use. They also appreciate its impressive compatibility, seamless connectivity, and good price. However, some customers have experienced issues with battery life. While stick drift was mentioned, it was often described as minimal, and a few users also noted concerns regarding the size and sticking buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller to have but its not better than the elite series 2 controller. I will recommend this to a friend
I would recommend this to a friend - Pros mentioned:Overall performance
Pretty Cool
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would highly recommend. Good for about 4/5months depending on usage.
I would recommend this to a friend Go Purple!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color in person! Picture looks alil different. Very pleased lol
I would recommend this to a friendGood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Definitely something I'd buy again and again.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Xbox controller hands down! Recommend to anyone
I would recommend this to a friend - Pros mentioned:Overall performance
i bought it for a friend, and now I want one...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is Beautiful. honestly, grab yourself one if you see it in stock. feels great in your hand as well. I bought it for a friend, and now I want one...
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We have to say, you are a really good friend. And, good news: there are plenty to go around! Thanks for taking some time to share your story with us. We're excited to hear you are enjoying your new Xbox Series X/S Controller, and that you're loving the new Pulse Red colorway. Gaming socially is our favorite way to play, and we're thrilled to be a part of bringing friends together.
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Stick drift
They are prone to stick drag.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good controller but they seem to get drag in the stick within 6 months or so. Be sure to take out the extended warranty, I’m on my 3rd one now.
I would recommend this to a friend Green energy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote for a great deal. I will always buy my products from best buy
I would recommend this to a friendPretty and pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty controller and worth the price bump but the most value is price matched or on sale.
I would recommend this to a friendAmazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing pooking controller. Great feel in the hands.
I would recommend this to a friendBluetooth Mode Issues- Hold off if PC use case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on launch day. Okay build quality- the anti slip material feels kind of cheap but that is by design. It takes a bit to get used to. The buttons are firm but I have been more impressed by cheap Logitech basic controllers, we will see how long they last- will update if they go out. Excellent lightness Has intermittent disconnection issues- maybe I got a lemon but a firmware update made them less frequent. I'd pass on this until they sort out the Bluetooth issues. My main use case is on PC in bluetooth mode. Have tried on various different PCs with different bluetooth adapters and with latest Windows 10 20H2 update, and Xbox accessories app and latest app updates. Still this issue occurs. All in all it's not a bad mid tier controller. The triggers are an improvement for sure.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
My husband loves his new controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband as a surprise flr hos birthday. He loves it.
I would recommend this to a friendGood Battery life
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it all the time and baterie time is very good. I'll be looking to purchase more controls in the future.
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected works great with xbox s/x. Best buy review wants 50 char minimum so here is some more "details".
I would recommend this to a friend- Pros mentioned:Design
Red xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its neat looking for being a regular xbox controller. But functions like normal and with normal reliability.
I would recommend this to a friend Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I have had no problem. Connects to my pc and Xbox very easily
I would recommend this to a friendExcellent Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price! Xbox controller. Very sturdy and well worth it!
I would recommend this to a friend- Cons mentioned:Size
XBOX Series X Controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller worked fine, I opted to get a pro controller with Back Paddles though. Size and Weight on controller was very light.
I would recommend this to a friend Versatile Xbox and pc controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a versatile controller . I use it in my Xbox one and my son uses it on his pc games. Fast shipping and easy set up makes this a perfect gift for your gamer.
I would recommend this to a friendGood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it says it should! Bought at a good price.
I would recommend this to a friend