Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 12508337
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the product's overall performance, spot-on color, and great grip, often praising its design, feel, and ease of use. They also appreciate its impressive compatibility, seamless connectivity, and good price. However, some customers have experienced issues with battery life. While stick drift was mentioned, it was often described as minimal, and a few users also noted concerns regarding the size and sticking buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Must have
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have accessorie for your Xbox series X this controller make your gaming last longer.....
I would recommend this to a friend Must have
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have accessorie for your Xbox series X this controller make your gaming last longer.....
I would recommend this to a friend- Cons mentioned:Battery life
Great controller! Get rechargeable batteries.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works as good as the one that comes with the system. Only negative is that it goes threw AA batteries every two weeks . Playing approx 15 hrs a week.
I would recommend this to a friend good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new one. It uses bateries, but also works with the original rechargeable batery.
I would recommend this to a friendLove it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute and girly. Works great and my daughter couldn't be happier
I would recommend this to a friendXbox controllers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Christmas idea for the grandkids and they was on sale !
I would recommend this to a friendXbox controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great. Satisfied with the purchase.Bought it with discounted price. Happy buyer .
I would recommend this to a friend- Cons mentioned:Stick drift
Major improvement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New Series X Controller is a major improvement. Feels like an expensive Xbox elite controller but doesn't hurt your wallet. New features like the improved D-pad are a solid addition. Only bad thing I experienced was stick drift within one week of purchase which is why the 4 stars. Don't forget to get a USB-C cable!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox wireless controller, but sorry to hear that there's an issue with drift. If you're still experiencing this problem, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Great Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had absolutely no issues with it. Not the color i thought, but overall a great and durable controller.
I would recommend this to a friend Great classic controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even thought i don’t own a Xbox One, I bought it for my Ipad and it fantastic. Its responsive and feels great in your hand. Very easy to setup and connect.
I would recommend this to a friend- Pros mentioned:Color
Color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is niceeeee, gets the job done! Xbox remote , gets job done!
I would recommend this to a friend - Cons mentioned:Battery life
USB-C Xbox one controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work as an Xbox one controller on all devices. I love it takes USB C but wish it came with rechargable batteries. It seems a lityle too much $ for a controller without a built in or rechargeable battery. The fit and ergonomics is great but nothing really different from the Xbox One controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox wireless controller for the most part. To make it rechargeable, we recommend getting a rechargeable battery pack designed for this controller such as the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Color
Looks amazing in person!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome looking controller, the colors are very vibrant and bright. Can’t wait for Starfield to come out!
I would recommend this to a friend - Cons mentioned:Stick drift
Product was defective, trying to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right joystick was drifting upon receipt. The defect would have easily been diagnosed with simple tools at the warehouse. I tried to return it in store, but they refused to refund the order since the serial number on the controller did not match that of the box. I called bestbuy support and they said that I should just return it via shipping to them and they will take care of it. Overall, if the refund goes through, this will be an unfortunate but good experience. But I will think twice before purchasing another used item from Bestbuy.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Get exactly what you paid for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my old controller. Got it on sale. Great quality
I would recommend this to a friend - Pros mentioned:Overall performance
Most Reliable Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and very durable. Still using a previous one from 5+ years ago, got this one as an extra.
I would recommend this to a friend - Pros mentioned:Grip
My review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is my favorite. It has good grip and feels good overall. Definitely recommend!
I would recommend this to a friend Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a controller and best had it at a great price
I would recommend this to a friend- Pros mentioned:Color
Another quality controller from xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may be a bit biased because I collect all the Xbox controllers that are released. This is a nice addition to my collection.
I would recommend this to a friend - Pros mentioned:Color
Unique design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok is not fair that this section force me to wrote a review of 50 caracter when the only think i want to say is.... i like red
I would recommend this to a friend