Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 12508337
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Hidden Gem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love buying this item from Best Buy. The controllers will probably last a good 6-10 months, if that. The warranty with this item is a must have. It pays off in the long run. I never had an issue with swapping out a broken one. I saved so much doing this.
I would recommend this to a friendAnother perfect iteration of the Xbox Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and comfortable for LONG gaming sessions. Still the gold standard for game controllers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We've built your new Xbox Series X/S Controller to withstand any stress test, and to provide a comfortable user interface through even the longest of gaming sessions. We're thrilled that has been your experience, and that you've found your new controller to be a beneficial addition to your next-generation gaming setup. Thank you for sharing your thoughts with us. We appreciate your feedback, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color
Xbox controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it till this day love the color and how well it works
I would recommend this to a friend Xbox 2020 controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and nice looking controller. It has a better/more comfortable d pad than the previous model
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely keeps a good charge and very durable for the kids
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller son loves it works great!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality and precision of this controller. Works great on PC as well.
I would recommend this to a friend - Cons mentioned:Battery life
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the controllers had an integrated battery. Good quallity cable that comes with the battery.
I would recommend this to a friend - Pros mentioned:Grip
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice controller, love the colors. Has a nice grip coating as well. Highly recommended.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to receive your recommendation, and thrilled you are enjoying the optimized interface of your new Xbox Series X/S Controller. Whether it be the improved grip textures, redesigned D-pad, or simply the whole package, we're excited to be a valued addition to your home setup! Thank you for taking a few minutes from your day to share your experience with us. We appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Battery life
Christmas Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new controller. He did have a hard time getting it to connect and the batteries it came with died within 24 hours, or at least that’s what it kept saying on screen as he tried to play.
I would recommend this to a friend - Pros mentioned:Overall performance
Good controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended and is durable. Looks good, no issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller, wouldn’t mind buying again in a different color
I would recommend this to a friend - Pros mentioned:Overall performance
Great X-Mas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for a grandchild who is a gamer. He loved it.
I would recommend this to a friend - Pros mentioned:Color
New Xbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new Xbox works very well , love the unique color.
I would recommend this to a friend - Pros mentioned:Overall performance
Good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.  quality product at an affordable price good buy get one
I would recommend this to a friend 
Its an xbox controller
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Nice little collector item. Works well via bluetooth with my PC.
I would recommend this to a friend- Pros mentioned:Color
Xbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an xbox controller and its green!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Camo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality as always just preferred the camo style.
I would recommend this to a friend - Pros mentioned:Color
5 stars plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, son loves the color of it since it sticks out
I would recommend this to a friend - Pros mentioned:Overall performance
Nice original controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son hooked it up the other day and said it works great.
I would recommend this to a friend