Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 6430660
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it doesnt have the haptic feed back you would hope for, still just as great as all other xbox controllers.
I would recommend this to a friendGreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the controller that comes with the current Series x…headsets jack allows great audio
I would recommend this to a friendBeautiful special edition controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful controller, i wish that these controller had the abaility to be ourchases with the rechargeable battery in thr oackage too.
I would recommend this to a friend- Pros mentioned:Color, Feel
Looks cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the feel. Haven't used it yet though because it is actually a Christmas gift for one of my boys
I would recommend this to a friend Controller!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes! Thank you best buy! Finally had the controller I wanted in stock! I love shopping there, the prices are excellent.
I would recommend this to a friendExelent item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast purchase online very fast pick up no waiting time
I would recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still larger than the playstation remote but when aying on an xbox who cares????? Game on !!!!
I would recommend this to a friendBest controller hands down
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels in hand and very responsive, also us lightweight for longer gaming sessions
I would recommend this to a friendPlay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves his new controller. He and his friends play regularly since they have been doing the distance play time.
I would recommend this to a friendVery nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I was looking for. Works better then the controller that came with my X Series
I would recommend this to a friendControllers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A new product for one that will end in two years. Had a protection plan and all I had to do is swap it out and add new plan
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!!!! Kids love it!! Even an old guy is learning to play lol!
I would recommend this to a friend- Pros mentioned:Feel
Average.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box the left trigger is giving me issues. Like it’s not lined up right it will occasionally stick. Controller looks good and feels nice. Just the left trigger issue.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Buddy,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Stacy L
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Ordered as a replacement for Minecraft Xbox one controller that started to stick.
I would recommend this to a friendY button sometimes not responding
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this on the Xbox one S and the Y button sometimes doesn’t respond. It happens a lot and I noticed it since the first time I started using it, considering returning it. Still playable but can definitely mess you up.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Adan,
We're sorry there's an issue with the Y button on your Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
As advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased yet have not used it yet. I will post as soon as it is used
I would recommend this to a friendGreat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product it’s worth it. I would recommended to everyone .
I would recommend this to a friendIt’s a controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should. Buttons don’t stick and it connects to the Xbox, what else do you need?
I would recommend this to a friendGood for windows pcs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my windows pc and it made a huge difference. Don't know how I did online gaming without this controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you are taking advantage of your new Xbox Series X/S Controller's multi-platform functionality! We've built your new device to handle nearly any interface, and to host an optimized and comfortable design; perfectly suited for any style of gameplay. We're thrilled you are enjoying your time with it! Thank you for sharing your thoughts with the community. We appreciate your insight, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Use with multiple bluetooth devices.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace an old xbox controller that did not have bluetooth for pc/laptop use with xbox game pass.
I would recommend this to a friend