Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 6430660
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
New Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller came as new without issue and received on time. Nothing more that I can say except, thanks.
I would recommend this to a friendXbox controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for the old one. Buttons feel nice and tight. Works great
I would recommend this to a friendGood Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not one problem. This controller came in handy, because our other controller wasn't working right.
I would recommend this to a friendWorks on both systems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, use it for my Xbox one since I don’t have the series yet but it performs just as well
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
No matter where you are finding a use for it, we're thrilled to hear you are enjoying the next-generation experience your new Xbox Series X/S Controller offers! From improved grip textures, to button functionality, to new colorways and design features, we're proud of the unit we've put together, and happy you have found it to your liking. Thank you for taking some time to share your thoughts with us! We're glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Works great on pc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it to play on the PC and never had any issues with input lag or broken keys.
I would recommend this to a friendQuality piece.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my old controller. Glad they went usb-c. Color doesn’t stain easily
I would recommend this to a friend- Pros mentioned:DesignCons mentioned:Stick drift
Terrible stick drift within a month.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft controllers have a great design but major design flaw. They are well known to have stick drift. Have bought so many controllers including the supposingly "Elite" version. Only thing elite about is is the price and how fast they fail. I play mainly Apex. Lots of stick movement.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Brad,
We're sorry there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Connection problem for PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller itself is great. I use it for my laptop. For some reason, it disconnects every 10 or so minutes. I've tried troubleshooting with no success.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Rick,
We're sorry that there's an issue using your new Xbox wireless controller with your Windows 10 laptop through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Awesome controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller works just as expected and is even better than last gen with all of the new features
I would recommend this to a friendCarmen
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to have battery part more secure in case of fall
I would recommend this to a friendIs quality dropping?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controllers seem to not be as durable as it used to be back in the day. I always have to replace them within the year.
I would recommend this to a friendAlways buy extended warranty on these remotes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't open yet so not sure how it works hope it will last longer than six months like all the others
I would recommend this to a friend- Pros mentioned:Color
no more controller chaos
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE new controllers! It works great & the AQUA Shift Special Edition is a fantastic color combo! I get tired of kids being sure that someone has their 'new controller'- so, I got each kid their own color for Christmas. Problem solved- mom wins!!
I would recommend this to a friend Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and product. Best Buy makes it easy. Easy to buy and fast delivery.
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy a playstation remote for my xbox s......
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox one remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a controller nothing more or less Gets the job done. I’m
I would recommend this to a friend Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works well with my pc and it is great if you want to use a wireless controller.
I would recommend this to a friendGrandson loves it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be some good improvements over earlier versions
I would recommend this to a friendmust have
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product must-have for Xbox, playing a game wouldn't be the same without the controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you think your new Xbox Series X/S Controller is a must-have! The optimized design and configuration of your new interface is truly a step-up from past models. We're happy you love the experience it hosts! Thank you for sharing your feedback with us. We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
What else shouls you expect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.feels great light weight love the share button takes a little getting used to but a great buy for sure
I would recommend this to a friend