Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$69.99

Customer reviews

Rating 4.7 out of 5 stars with 35160 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1435 Showing 28,681-28,700 of 35,160 reviews
  • Rated 4 out of 5 stars

    Standard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good standard controller. Nothing wrong with it. But I wish it had a built in battery. But I got it for free with my TV anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is smooth and better than the old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product it came in fast and no issues so far so am happy and I am using it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-BOX Wireless controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a worn out controller with a new version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the perfect size and the color options are amazing very easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jesse,

      Whether it be its optimized construction and enhanced user interface, available color options, or simply its performance, we're thrilled you've been enjoying your time with your new Xbox Series X/S Controller. There's truly no better device out there when it comes to in-game control, and we're excited to be a part of your next-generation gaming experience. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox control

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great, the be able to screen shoot or capture is fantastic. Wish Xbox would have done so sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor tweak to an already great controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small tweak to an already great controller. Enjoy the new D-Pad and the screenshot (my son loves it).

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 2 out of 5 stars

    PC Bluetooth TERRIBLE

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrated. No consoles. Bought 3 PC gaming and gifts for others. Downloaded, drivers, etc Bluetooth would connect. All buttons works. Then half the buttons stop working in the middle of gameplay. Multiple times. Spent hours. Best Buy staff was helpful. C’mon Microsoft. With all due respect, Sony is doing big things and you guys can’t get Bluetooth down when it’s stated PC compatible. It should’ve be this difficult in 2020-21. But thanks Best Buy for good service

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jason,

      We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedt from yhr erdt yli already kno ciming foeb in htown

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Poor Xbox controllers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems xbox and or microsoft cannot make a decent controller anymore. I'm not a hardcore gamer nor do I game many hours a week. However, I've gone through multiple controllers the brand new ones. I don't think i've had one last longer than a few months. The brand new one I just bought crap out on me and won't connect, and it's only been a few months. I have old Xbox controllers that I'm using no. That are years old dropped throne I don't know how many times they just have a few sticking buttons. Shame on you microsoft xbox, make a decent controller and stop gouging us in this ridiculously inflated economy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh. Get a PS5 controller instead.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller to play with my PC and to replace my aging but venerable XBox One controller. While a decent controller in and of itself, it is not much of an upgrade to an XB1 controller. Even worse, it's sorely lacking compared to a PS5 controller. It still uses AA batteries and it lacks the fit and finish of the DualSense. If adaptive triggers ever get supported for the PC, it will be game over. Step up your game, Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Latestmodel.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller bit of a problem with the battery compartment door the older style did not fit.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    Awaome controller, has stick drift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conteoller itself is amazing. But it has stick drift on the left joystick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Period

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Period pooh call Ehtan when you call Olivia.jitl snoot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter as she needed a new controller. Smaller than the original which she loves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a great deal this controller was definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Controller works as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller to support multi-player games. It works just as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows 10 controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Windows 10 controller! This works over bluetooth or the Windows 10 wireless adapter.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter your means of connection, we've designed your new Xbox Series X/S Controller to offer the very best in performance. We're excited to hear that has been your experience! We're happy to be a solution for you, and to be a valued addition to your modern gaming setup. Thank you for sharing your story with us! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Love the color! Hate the grip.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color's great. Grip is not. Also, analog sticks not as precise as Elite controller

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New control

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wore out his previous controllers after 2 years

    I would recommend this to a friend