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Customer Ratings & Reviews

$69.99

Customer reviews

Rating 4.7 out of 5 stars with 35167 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1473 Showing 29,441-29,460 of 35,167 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device works as suggested new screen shot button works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    texturing is great and feels solid as a rock. would highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adrian,

      We're happy you are enjoying the grip textures we've added to your new Xbox Series X/S Controller! Maintaining a solid handle of your interface can have major in-game benefits, we're thrilled you have found your new device to suit your needs as a next-generation gamer! Thank you for taking a few minutes to share your thoughts with us. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    X box controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels nice in hand and the new charging port is better

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be its Carbon Black colorway, or its added USB-C charging port, we're thrilled you've found your new Xbox Series X/S Controller to be the perfect addition to your home setup. We're glad it was a good investment for you! Thank you for sharing your thoughts. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves having a new controller that actually works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, works great. Love the color and the Buttons don't stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing control once again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new grip texture. weight is perfect, solid control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love xbox series s, controller is sleek and works well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Cora,

      We're excited you love the sleek design and reliable performance of your new Xbox Series X/S Controller! No matter your game of choice, your interface has been designed to give our users the in-game control they need to succeed. We're happy you love it! Thank you for sharing your story with the community, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    My controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live my new joy stick wish it didn't stick so much but its awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! No complaints. These new buttons are responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ex box control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great control for my ex box I recommend all my friends to best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    started acting up after A WEEK of using. petty controller none the less but not worth $30 more than a regular one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misrepresented information - AVOID online purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controlling online through Best Buy and it was shipped from another company. The controller package was open and the controller was broken. There was a note stating that returns needed to go through this 3rd party company. I contacted them and was re-directed to start the return process through Best Buy. It has been over a week and still no word on the return of the product or my refund. I will NEVER order anything through Best Buy online again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Excellent Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control has a great quality and excellent ergonomics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my wire pc controller. Need Bluetooth adapter on ur PC for controller to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi Viz. Dope.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Hi Viz, which I like. USB C. Modern Look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my system. Responsive and never looses connection!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Be Wary Of Open-Box

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me someone’s nasty used controller TWICE, far from Open-Box excellent. They did absolutely nothing to compensate this disgusting biological offense. The controllers were covered in filth, food, and human debris.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!! Whole family loves playing. Graphics & Controller are unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the control great effects.hours of fun. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New style controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat Microsoft quality, the new "screenshot" center button is annoying

    I would recommend this to a friend