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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35168 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1490 Showing 29,781-29,800 of 35,168 reviews
  • Rated 5 out of 5 stars

    Xbox controllers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this . It’s not too heavy and perfect for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for Son. Good price with my rewards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare with the older this one is Very smooth I really like it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      With each new design, we aim to optimize and improve all aspects of its performance. We're thrilled you have noticed the major improvements we've made in your new Xbox Series X/S Controller! Thank you for sharing your experience with the community. We're happy to be a solution for you and your gaming sessions, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right to my door !!!!! Next day delivery even with the virus going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No drifting!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller. Nice little upgrade from the previous generation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing for a next gen controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Using with Microsoft rechargeable battery and gaming PC. PC can't tell battery level on controller whether connected to PC via USB or via Bluetooth. New charge kit doesn't have a charge light on the cable like previous generation. Buttons are hard to see (not enough contrast or color). X Y, A & B should also be color coded. Ugly white back. Bluetooth pairing when changing PCs is more aggregating than ever. New Share button is useless on PC. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy price beat other prices in area. Even the Gaming Stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice standard controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and looks cool. Kinda like a Sonic themed controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks too easy. Basic microsoft xbox remote controller.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    A bit too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, feels sturdy. However, this controller feels noticeably smaller than the Xbox One controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Evan,

      Thank you for sharing your thoughts and feedback about your new Xbox wireless controller. Your input helps our team as they design the next generation of Xbox devices. We're glad that you're enjoying your controller for the most part and hope that you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite controller. The other one I had needed replaced as it was old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and warranty is great just take in and swap out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works very good gaming never going back to wired again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shock blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t a fan initially of the two tones but have to say it’s not so bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft has done it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the new share button, so much easier to clip videos

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear that you are lovinging the Xbox Series S/X Controller, especially the share button. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Feels like a better Xbox one controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller, can now connect to pc without dongle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one updated controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new controller, feel lighter and the buttons responds better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, priced reasonable and easy to setup. Highly recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review! Item was returned due to be incorrect controller I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Awesome control, love the red color, and very light weight.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We love the new Pulse Red colorway as well! Thank you for taking a few minutes to share your experience with us, we appreciate and value your feedback. Whether it be the lightweight design, comfortable user interface, or simply the overall performance of your new Xbox Series X/S Controller, we're thrilled you have found it to be a beneficial addition to your gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft