Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1499 Showing 29,961-29,980 of 35,168 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    !! Don't buy "Open Box" !!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I'd save a little money and buy an "open box", Xbox One controller for my PC. This was an absolute horrible mistake. Both sticks drifted super hardcore. I'll never try to save a penny buying an "open box" item ever again. No matter how much of a "deal" it may be. I'll buy "brand new", and register it with the manufacturer, so that I have the stores warranty and the manufacturers warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice colors for the controller!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duke colors! Enough said! And the grips feels better. Lighter also!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have to replace it within 6 months due to stick drift. Otherwise it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Works amazing. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent control, best for kids and Best Buy is the best store

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great built quality, poor wireless connectivity.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Xbox Series X controller for use with a newly built Gaming PC. While the build quality of the controller itself feels solid, the bluetooth connectivity on the controller is very unreliable. Sometimes it will function normally for an hour or more, and sometimes I deal with a dozen disconnects within a similar time period. Should be fine if you're using it wired.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Milton,

      We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Will Buy Another

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great customization for sweaty hands. Feels lighter even

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Instant set up. Haven't had any issues. Fun color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone looking to buy a new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very nice when your playing. And the joysticks move smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. When on sale is a good value. Perfect for Xbox.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    shoddy goods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These xbox controllers are made very cheap. I have origional xbox controllers that still work and had many hours of play on them. We've had to purchase and repurchase these controllers because they continue to break or have stick drift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better red

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, no issues what so ever. Stands out great!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Son loves it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome! Love the color, easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series controller(red)

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting this one for a while. It works like a dream. I plan to buy another one in the near future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great....tons of fun....Gaming....would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Grand son loves it. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best remote ever. Perfect fit in all side hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller - shock blue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service, received at my doorstep within 24 hours.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Just an Xbox Controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Xbox Controller and offset joy sticks vs competition, but this is just a standard controller. Nothing super special and has not had any stick drift issues.

    I would recommend this to a friend