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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35170 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1501 Showing 30,001-30,020 of 35,170 reviews
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this but, I clumsy buy different color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick, sleek, and feels great to use. Has some texture on the palm side for sure grip, and a share button that is new to me and makes saving/sharing gaming clips quick and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RAUL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good material and the buttons respond very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great aesthetic, lightly stippled grip doesn’t add much; would be better if rubber or silicone. Buttons louder than my ex girlfriend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of the contoller, but I wish the buttons were a contrasting color.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to play PC games, love the design and the feel is solid and high quality. Kills single use batteries quite quickly so I would plan to go for a rechargeable pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product but I returned it. It was too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I use it as my main controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new control is very awesome I love it I use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good I would definitely considering buying again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are loving the experience hosted by your new Xbox Series X/S Controller so much you'd buy a second device! We're proud of the package we've put together in your new interface, and are excited to know you have found it to suit your needs as a next-generation gamer. We're thrilled to be a solution for you! Thank you for sharing your feedback with us, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I liked it the grips are really good on the back triggers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying the updated design of this controller! We're glad that you're a fan of its comfortable feel. Thank you for sharing your thoughts; we hope you have fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for all your needs, including PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Dont waste your money on a elite controller

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 1 out of 5 stars

    Sticky and stiff buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller to replace my other controller that was having drifting issues. I purchased it a month ago and have not been pleased. First thing that is disappointing is the “grip” on the back of the controller that is advertised. My previous controller had almost a rubbery grip built in. I thought I was getting that with this but nope, it’s just texture in the plastic itself. The second and biggest complaint about the controller is the controller feels stiff. The buttons, triggers and bumpers are all stiff. Or maybe sticky as some people like to call it. The also don’t press very easily. I like to play FPS games and I am constantly missing my slide motion, picking up items or just missing shots. My third complaint is the screenshot button. I find it annoying, as I am constantly pressing it on accident. I haven’t tried returning the controller as I no longer have the box, and not sure what to do with it other than throw it into the pile of other disappointing controllers.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with sticking buttons on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Since it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls well. Especially when in your hands. Good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Little early to give a rating on long term durability but as expected the Elite 2 outperforms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and care. Nicely fit on my hand. As it picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift to replace worn out controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another xbox controller different color lol!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving the Looks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot white controller looks sleek as ever with game play being optimized on the new XSX! Absolutely love adding it to the gaming collection!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you love your new Xbox wireless controller! We're glad that you're a fan of its robot white design, too. Thanks for sharing your thoughts; we hope you have fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft