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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35170 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1503 Showing 30,041-30,060 of 35,170 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i love it more then the one controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working wonderful for our son. He loves everything Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works well as an extra or backup controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine but there was no major difference with the older one. Actually preferred the older one because of the triggers. Still a good controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but feels cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new D-pad and the grips are super nice. It actually feels cheaper than the older controllers. So far it's good enough I just hope it lasts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect budget controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very standard controller, been playing with it for 3 weeks, everything is working well but I have to return it because I found a better one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable hold. Used by a gaming tween kid.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      No matter your age, game, or playstyle of choice, your new Xbox Series X/S Controller has been designed to amplify and enhance any user's experience. We're happy to hear you've found the interface comfortable to interact with, and to provide the in-game precision your were looking for. Thank you for sharing your thoughts! We're glad you're pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good controller just wish had more color's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described ... Arrived before expected .i will recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you would recommend this controller. We hope it meets all of your gaming needs. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect upgrade from last gen controllers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, perfect upgrade in many areas from my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has really outdone himself this time best control or ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller came with everything it needed. The packaging could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Perfect for every single family during these times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it early, great protective packaging and worked well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great and has good anti-slip slip texture.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing Pieces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very sturdy and a great price. Controller synced to my PC just fine, but after opening the box the battery cover was missing. I can't get a replacement, without re-ordering through the store, as they're out of stock within 250 miles of me and also out of stock online. I'll just keep it without the cover and maybe get a rechargeable battery that includes a cover.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Celisse,

      We're sorry that your new Xbox wireless controller was missing a piece. If you're unable to get a replacement through Best Buy, our team at Xbox Support may be able to help. We recommend checking in with them here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. Paired well with my existing controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better red

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks a lot better than any of the other colors they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! And the updated D-Pad is a nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid in the hands and works straight out the box. I really like the fact batteries are included and they've lasted for 10 hours of gameplay, and still going.

    I would recommend this to a friend