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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35181 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1514 Showing 30,261-30,280 of 35,181 reviews
  • Rated 2 out of 5 stars

    good but not great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the most part , it was great but after a year , the top left button stopped working and unfortunately its been over a year so this controller needs to be trashed , no chance of exchanging . no warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New controller upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a new controller. Bluetooth is a huge plus.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Justin,

      We are happy to hear that you are enjoying the Bluetooth feature of the Xbox Series S/X Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an xbox controller. You know what you're buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to get this controller just in time for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It ain't no 360 controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. I just wish they were more sturdy like the 360 controllers. I dont rage but i am very heavy-handed.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Xbox Auqua Shift Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my boyfirend and he loved it! It is a beautiful controller that even has a matching charging station that you can buy separately that i will definitely be buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra control for my xbox and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pretty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned because I didnt keep the Xbox one I recently bought. But seemed like a very well made controller from reviewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the New Look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good piece of hardware with new tech on the charge port

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thumbstick failed after 4 months.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the controller in Nov. 2020 for Christmas. Today is March 16th, 2021 and the right thumbstick is broken - it is a floppy mess that no longer auto-centers. Out of warranty with Microsoft....I have a paperweight now. Thankfully, I bought it on sale from Best Buy for only $40 bucks. I miss the reliability of the Xbox One controllers - they took years to wear out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Blank canvas contoller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a blank canvas for my kid. He drew graphics all over it to make it unique.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Its the moves are so smooth.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steph,

      We're excited to hear you are enjoying the smooth functionality of your new Xbox Series X/S Controller! We've designed your new interface to offer the very best user experience available, and couldn't be happier to know you are enjoying your time with it. Thank you for sharing your thoughts with the community! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good 2nd controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid controller. Easy to pair with Xbox one system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and the size is perfect just right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came broken the left faceplate that connects back and front had a big gap it was hard to use it was probably a one time thing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable and great looking controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised while looking great! I haven't had an issue with the controller yet. I just find them much more comfortable than PlayStation controllers. I use this for my PC.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Buy a better controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers are not what they used to be. Within a week stick drift. Also the D-Pad will start selecting on its own. Normally xbox controllers were lasting me 6 months. I'll have to switch brands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not so cheap but definitely high quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice replacement controller for my Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller within the one touch screen capture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is soft and light weight, I like it

    I would recommend this to a friend