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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35187 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1523 Showing 30,441-30,460 of 35,187 reviews
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in really handy when I purchased the Xbox one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but the home button seems non responsive at times. Overall a good controller for pc and xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox One Red Camo Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox One controller works well and has Microsoft's continuing quality. The graphics were a big hit. Per normal, theses controllers are more expensive than they should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the old controller but a few differences..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it's supposed to. Just wish it was all red and not white in the back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if I'm using this wrong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly temporarily disconnects from my laptop while I'm playing minecraft

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a minute to outline your experience for us, we appreciate your insight. We're sorry to hear you've had an issue with your new Xbox Series X/S Controller disconnecting temporarily, and we'd like to offer some guidance on the matter. Below is a link to our collection of helpful resources, designed to assist in troubleshooting all of the most common issues. Find all you need, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Poor Quality Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my controller on 3/7/21 and had to return it on 3/10. The overall design of the controller is much better than the original Xbox One controller but the quality control is quite poor. The controller gets stuck on the adhesive inside it. The right trigger would stay compressed after letting go. There was also an issue where the Y button would not register on occasion. You can easily find stories on Reddit if you want to do more research. That is not something you want to deal with during the entirety of your ownership process. If you need a controller for PC I would not recommend this at all. If you are on the Xbox Platform and need a controller I recommend putting it through the works during the first 15 days to see if there are any defects so that you can return or exchange the controller. I also recommend the Geek Squad 2 year warranty as you can easily replace the controller if any issues arise.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color scheme for this Series controller. I've had it for over a year now and haven't experienced drift. Xbox makes quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Well, it’s a controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one. It’s smoother than the original Xbox One controller and, because of the cool color, my kid can’t steal it. It works perfect on my Xbox One and my new Series X.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a 360 controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine, connects super easy with everything. wish it was a 360 controller

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller itself was ok, but Best Buy shipped it loose in a bag and it was banged up like crazy. Thankfully the controller itself seems ok.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Daystrike Como Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has been perfect so far. I love the feel in my hands while playing games. I use this for both my xbox and PC. On PC it seems to have less lag than my previous controller.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Not a great upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shape a little big for smaller hands. Buttons stick or don't work after heavy usage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are good but they feel just like the old ones just now it has a share button just wish they had a little more grip

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Guaranteed stick drift in 14 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this controller for 2 weeks and already got stick drift again. I understand the product isnt supposed to last 10 years, but 2 weeks is shameful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Aqua Shift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is so nice, actually looks exactly as it does on box or displayed online and the sides of the controller has a rubber like texture great for grip.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Green is my favorite!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I can get a controller in green, I do and I love how bright this one is. It works well on my Xbox One and the response time is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series S/X controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newer series controllers are easily damaged. They can get drift easier then Xbox one controllers and are more easily damaged with spills of even small water. Issues aside, controller is the most accessible and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the extra 15 dollars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding up great after a month, definitely a higher quality than the normal black controller. Make you sure purchase or own a USB C cable if you plan to plug into a PC or your xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought A Backup Controller For Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game controller is interchangeable and can be used as a Main Controller. You just have to program them.

    I would recommend this to a friend