Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 6430660
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Grip
Xbox X Series Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The texture of this controller is phenomenal, an amazing grip and handling with ease. If you're in the market for a new controller, its great quality and awesome skin covering it!
I would recommend this to a friend Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok im gonna keep wrughting cause i want my points bla bla bla bla bla bla
I would recommend this to a friendOverall good, just pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this and has no complaints. The only reason I gave it a 4 star was because I do think it’s kind of pricey.
I would recommend this to a friendgood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good overall. the L and R bumpers take different amounts of pressure and have a different click to them
I would recommend this to a friendLoose feeling face buttons but looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool but face buttons feel more loose and not as responsive as the original controller that came with the Series X.
I would recommend this to a friend- Pros mentioned:Color, Overall performance
gamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the color great control love how durable it is
I would recommend this to a friend Gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great place to buy replacement controls that offer variety of styles.
I would recommend this to a friendThey ain't what they used to be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The poor rating is for Xbox controllers in general. This one is fine so far. Unfortunately, none of the Xbox controllers seem to last more than 6 months anymore. This is the 3rd replacement for my X system that is only a year old. It seems the latest generation is the least durable. My Xbox 1 controllers survived over a year before needing replacement. and those replacements lasted at least a year. Whereas my Xbox 360 is STILL running fine with it's original contollers. I guess Microsoft has found another source of "subscription" revenue.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Love the color and good quality!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a gift for my friends birthday and she loves it!! It was easy to connect and great quality and I got it for a good price.
I would recommend this to a friend Wireless connection drop sometimes
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for Xbox series X/S and PC but Bluetooth connection drop sometimes hope have firmware update it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Eric,
Thank you for sharing your experience! We're excited you are taking advantage of your new Xbox Series X/S Controller's cross-platform functionality. We're sorry to hear you've had an issue with connectivity, and we'd like to offer some guidance. Below is a link to our collection of helpful tutorials and how-to guides, designed to do just that. Find all you need to troubleshoot your configuration and keep the games going, here: https://support.xbox.com/en-US/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc
Happy Gaming,
Brad - Xbox Customer Care
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than what I thought , it was smooth and vibration is also good.
I would recommend this to a friendCool controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for game players to choose their favorite colors that will match their game set up.
I would recommend this to a friend- Cons mentioned:Battery life
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good to have. But I do wish it came with batteries in it. Or something else
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Manny,
We're glad that you're enjoying your new Xbox wireless controller for the most part. Just to clarify, this controller comes with two AA batteries. To make it rechargeable, we recommend getting the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, please go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Hope that helps,
Chuck
Xbox Customer Care
Poor Quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the new Xbox series X system and a extra controller at the end of November, 2020. The first controller developed left joystick drift after 7 months, June 2021. The second controller developed right joystick drift after 10 months, September 2021. I've owned three Xbox systems, Xbox 360, Xbox ONE and Xbox series X. I have never had any problems with Xbox controllers, until now. I am currently using my Xbox ONE controllers on the new system. I bought them in 2015. Microsoft only warranties their Xbox series X controllers for 90 DAYS.
No, I would not recommend this to a friend- Pros mentioned:Color
Blue reflection
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beautiful addition to the Xbox family of controllers. By the far one of the nicest blues and the features added to this controller is a nice touch.
I would recommend this to a friend - Pros mentioned:Overall performance
Great performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller with no latency (noticeably) as opposed to a wired controller. I use it for pc gaming and it’s definitely a lot better than what I used to have.
I would recommend this to a friend - Cons mentioned:Stick drift
The drift isn’t as bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drift issue isn’t as bad with the new controllers but they still start to drift
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your new Xbox wireless controller. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Gaming
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control stopped working after a few months and buttons get stuck and it wonders
No, I would not recommend this to a friend- Pros mentioned:Color
Satisfied !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im in love with the color ! Also Best Buy always amazes me by their great service and as well as how quickly they get everything to you
I would recommend this to a friend Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as required. Just wish for a new comer, they would include directions for what each key/button does.
I would recommend this to a friend