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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35195 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1632 Showing 32,621-32,640 of 35,195 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xbox one controller..........................

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    :/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and not gonna lie, he has g had it long and it’s already got stock drift…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Xbox controller works as expected .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control was easy to program to console and the gamer enjoys every moment of controller.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Had to return

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return these controllers because they did not hold the rechargeable batteries from the old controllers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless with known disconnect issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for a new gaming PC, but it has been plagued with disconnect bugs and is useless to try and use. Microsoft has "committeemen to fixing this issue," but four months after I have bought it is still a paper weight. There has been a firmware update for Windows, but it didn't solve the issue and the newer firmware updates can only be installed via Xbox Series X/S. Can be used wired, but that is far from a fix.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Double A batteries disconnect for half second

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller constantly disconnects for less than a second despite being full battery. Still works but gets in the way while playing games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Antonio,

      We're sorry that there's a problem with disconnects using your new Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Ruined Classic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people are not aware of this, but, Microsoft actually shrunk the size of the controller this time around, it is slightly smaller than the last gen controller. Microsoft said they did it to increase usability for children, the problem is, it is now less usable by an adult. Expect hand strain when using. In addition I had issues with random disconnects when trying to use it on PC. Going to return both and get the Dual Sense instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used controller broken when I opened it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and the aim button was broken on it. But I had bought it used and they said everything was working on it I got home and tried it and it was broken

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it’s on nov 28 and still haven’t received my item and it just says item has been delayed and I’ve reached out to them more then a handful of times and still haven’t got a response. Don’t buy you will never receive it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a birthday gift for my grandson!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Broke in approximately 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the item on 11/24/23. As of 5/11/24, the controller has stick drift. The controller only has a 90-day warranty. I have other controllers that are over 2-years old that still work. This product is a waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller Microsoft colorways are always awesome and their controllers are top tier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller at the moment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What the title said. .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good/ but not

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed of delivery, but Controller left joystick started drifting and made difficult to us to play

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Shift Problem!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately Microsoft has to do a little better with a product like this!!! Because unfortunately the Xbox joystick continues to suffer from what is called,stick shift! And if this continues,it well be a bad karma on the Xbox brand!!! So i hope indeed Microsoft will fix this problem!!! And soon as possible!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller, But Not For Me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. The color shifting in the light looked great and everything, and I would definitely would recommend this controller to any Xbox gamer out there. Unfortunately, the controller felt big in my already big hands and it wasn't as comfortable as the DualShock 4, DualSense, Switch Pro controller, or even the Stadia controller. I'm more used to the symmetrical analog sticks. Otherwise, it is a great controller that I would definitely recommend to almost anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Drift no nitrous

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller started having drift pretty quickly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better needs to be revised if you want it to be good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    game controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and my son loves playing with it.

    I would recommend this to a friend