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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35196 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1648 Showing 32,941-32,960 of 35,196 reviews
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some problems but it still works. Not a lot of options but it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typical control, awesome color pattern

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Series X controllers. The D- pad is 8 way (with a good clicky feel), sticks are responsible and comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but not comfortable. Hands hurts after 15 minutes of gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels cheaply made, super light and triggers long, you figured they’d have built in stops

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, probably got a dud.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new controller. I had to return it a week after buying it when the audio jack broke off inside.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel and great look for this controller really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game Pass Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent PC controller, and good for other devices with Bluetooth connectivity. Even if you don't have an XBox, it's worth picking up if you have Game Pass.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within the first day I started to experience stick drift and it gradually got worse and worse. I’m now resorting to Xbox to send me a replacement because Xbox hasn’t made a good quality controller since the Xbox 360.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what its supposed to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my original controller as it was not providing the performance it originally had. This one did the trick. If you just need a regular controller, I highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox wireless controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased controller and it stopped working past the 2 weeks that I had to return item. However I contacted Best Buy and was told that there was nothing they could do to get ahold of manufacture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase the PS5 and the X Series this year to take advantage of both features each system offers and decided to grab this cool looking controllers as "mine" when my family and friends are playing Xbox.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Picked the wrong controller for my gf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works But disconnects at random times….

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shuts off on its own all the time in the middle of playing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller works for PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox controller that works great! I love the colors. I bought it for PC use. If you plan on using it wirelessly make sure you have Bluetooth on your PC or buy an adapter.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 2 out of 5 stars

    Not the best Controller for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the blue A, B, X, Y buttons. Plus The left Left Trigger sticks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Terrible stick drift within a month

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft controllers have a great design but major design flaw. They are well known to have stick drift. Have bought so many controllers including the supposingly "Elite" version. Only thing elite about is is the price and how fast they fail. I play mainly Apex. Lots of stick movement.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad,

      We're sorry there's an issue with the thumbsticks on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Avergae controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like these controllers are made to wear out after a few months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool but got stick drift within two months. Only recently returned it because I got sick of it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    If you like stick drift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colorway is nice! But as expected with Xbox, stick drift within a couple months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the controller, but I’ve had issues of it just not working and then being fine a couple hours later.

    I would recommend this to a friend