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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35196 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1651 Showing 33,001-33,020 of 35,196 reviews
  • Rated 2 out of 5 stars

    FASLE ADVERTISING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay connected Constantly Freezes while playing game.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of the newer designs of the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big improvement!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is definitely a big improvement from the last controller generation! This is a must, still have to purchase a wireless charger separately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only 1 year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 1 year. This control stopped working almost exactly a year after purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never worry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made in confidence because Best Buy has always given me assurance that as a company they will help and support any purchase I make should I have issues that need to be addressed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have giving 5 stars but...I did like the way the controller felt in your hands and the looks of it. I did return it because it kept telling me my battery was low after 1 hr of use. Plus had to reconnect controller all the time. Even after updating the controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how comfortable this controller is! fits perfectly in my hands and does not get uncomfortable after hours of gaming. Definitely my favorite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice looking controller. It's nothing special. It was still the best controller to come out at the time, plus I got it for a low price with my gift cards which made it easier to buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great! My wife loves this gift!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that your wife is enjoying her new Aqua Shift Xbox controller. Thank you for sharing your thoughts; we hope she has a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not the best, but works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job, for the price it looks a bit weak, easy to break. However, it is what xbox sells.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Y so sloppy, Microsoft?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's some good things to say about Microsoft's official gamepad, but none of it matters because of the ongoing face button failure issues. I bought, exchanged, then ultimately returned this product because both times the Y button failed consistently out of the box. I was also disappointed that both gamepads had an issue where the top and bottom casing didn't align, leaving a sharp edge in bad spots. It's a real bad look for a product that costs $59.99 -- especially when it's getting out performed by $29.99 3rd party offerings and demolished by other competitors (Razer Wolverine V2). I wouldn't unless you absolutely need one for wireless Xbox Series X play. They have a lot of work to do on this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bad controller drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just bought this and the left analog stick is already drifting. literally did nothing.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Riah,

      We're sorry that there's an issue with your new Xbox wireless controller. If it's within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good Controller for PC games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for the XBox and also desktop too.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best color way for a controller it is totally worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, joy stick breaks easilly on these

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to my Tesla even with usb adapters

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month and this Xbox controller is broken LT when press stays inside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I expected tbh I thought it would’ve been a bttr but instead a cheap plastic feel.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues with D-Pad and Stick Drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than a year of having this controller, the D-Pad and left stick starting having issues. Despite having the 2-year protection plan, which is supposed to be a total replacement plan for controllers, Best Buy is not honoring that for my purchase due to the controller being a limited edition color. I would probably look elsewhere or buy from MSFT direct, if they offer a warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Looks awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really cool. Works as should. No issues so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      It's great to hear that your new Daystrike Camo Xbox wireless controller is working well for you, and that you're enjoying its unique design. Thanks for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft